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OneRF is the Research Foundation of the City University of New York (RFCUNY)’s initiative to unify and evolve our finance, grants management, procurement, and human resources systems. Learn more about OneRF, powered by Workday and Jaggaer platforms, on our OneRF Information Hub.

As part of OneRF, RFCUNY has a new secure onboarding process for non-catalog suppliers (which include consultants, vendors, subrecipients, and non-employee payees) and stipend recipients through a dedicated supplier portal with guided self-service. This new process helps reduce the risk of fraud and payments to incorrect entities/individuals, limits exposure to sensitive data, and provides our procurement and payables team with built-in compliance checks and upfront Taxpayer Identification Number (TIN) and bank validations by our third-party partners.

Banking Validations

RFCUNY has partnered with Trustpair, a trusted provider of digital solutions for third-party risk management, to enhance bank data validation processes. During the registration process, suppliers and stipend recipients may receive a phone call or email from Trustpair to validate their banking information if they are unable to verify their bank account information as entered.  

Trustpair may reach out via phone or email for further verification to confirm the bank account number without requesting additional banking information. The calls from Trustpair may originate from France (+33), the United States (+1), or the United Kingdom (+44). It is important to treat these communications from Trustpair as authentic and legitimate to ensure RFCUNY can approve the supplier’s profile and enable them for payment.

Supplier Onboarding Workflow

Our new supplier onboarding process has two distinct workflows: initiation (supplier request) and registration (supplier registration).

  1. Supplier Request: Principal Investigators (PIs), Grants Officers (GOs), and authorized users can request a new supplier (or stipend recipient) via Connect to Supplier Website from Workday to Jaggaer. The approval they receive as a requester confirms that the new supplier or stipend recipient requested is not currently in OneRF.
  2. Supplier Registration: OneRF will then automatically invite the supplier to register in Jaggaer. This invitation email is sent via the Jaggaer portal. After the supplier creates an account and registers in Jaggaer, a third party will validate the banking and entity information. Once all required information has been successfully validated, RFCUNY will approve the supplier in OneRF.

Instructions for Suppliers and Stipend Recipients

If you are a new non-catalog supplier or stipend recipient at RFCUNY, your Principal Investigator (PI) should submit a request to invite you to register as a non-catalog supplier or stipend recipient. Instructions for PIs to request a new payee as a non-catalog supplier or stipend recipient are in our Training Resources section of our website.

Once invited, you will receive an email from RFCUNY OneRF Supplier Support support@sciquest.com with instructions on creating an account. You will create a secure profile with all data and documents required for RFCUNY to issue payment.  Note: All fields in the form that are marked with an asterisk are required. 

Your submission will be reviewed by our Procurement and Payables (P&P) team.  You will receive an email notification once your supplier registration has been approved. Due to our reliance on third-party validation services, please allow at least 5-10 business days for our team to approve new profile registrations and existing profile changes.

Contact: Should you have any questions, please contact our P&P team at SupplierInquiries@rfcuny.org.

Additional Resources

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