FREQUENTLY ASKED QUESTIONS

Stipend Questions

Added: January 2026 – Last Updated: July 2026

Previously, the Stipend module, while it greatly improved the intake of stipend recipients’ information, was not connected to any payment systems and required accessing multiple systems.  

OneRF streamlines and unifies the process while providing users with greater visibility. Authorized users navigate to their Requisitions in OneRF’s Workday platform and click on “Connect to Supplier Website” to connect to the catalog in OneRF’s Jaggaer system.  

There, a user may go to the “Supplier Requester DB” functionality, request a new supplier, and select Stipend Recipient Request from the two supplier request options. This system uses our partner, Jaggaer, to manage the intake of stipend recipient information, eliminating PII exposure. Users are able to centrally track individual stipend recipient requests. You can access the Jaggaer functionality of OneRF by searching for "create a requisition" in OneRF and going to Connect to Supplier. You can also access your purchasing app and select Connect to Supplier. 

 From there, you can request stipend recipients and identify those who are minors. Recipients, or their legal guardian if they are minors, will then be invited to register automatically. It’s important to note that this results in an individual registration for each stipend recipient. The benefit of this is that it decouples the intake process from payment requests, eliminating wait time for recipients who complete their registration while others have not. To return to Workday, you can simply “logout" of Jaggaer via the top right corner user icon. A detailed job aid on this process is available on the Training Resources page on the RFCUNY website.  

Once the stipend recipient (payee) is set up, PIs will use the OneRF system to submit either a “Supplier Invoice Request” for one-time payments or a “Requisition for Stipend” (for recurring payments). We have published job aids on how PIs create one-time and recurring stipend payments in our Training Resources section.

Added: March 2026 – Last Updated: July 2026

If a student is having trouble with onboarding, please review our page on OneRF Supplier and Stipend Recipient Onboarding 

If they still have questions after reviewing this information or if they are missing payment, please submit a case in OneRF. This allows our team to review the exact record and respond quickly. Including names, grant ID, and the relevant dates and pay periods helps us resolve it faster.  

Please note that stipends are not the only way that students receive payments from RFCUNY. Students can also be compensated for work via payroll. We held a webinar for graduate students with our Human Resources team on Friday, February 6, 2026. 

Added: January 2026 – Last Updated: July 2026

In OneRF’s search bar, enter Create Supplier Invoice Request for a one-time stipend. For a recurring stipend, enter Create Requisition, then select Request Non-Catalog Items. 

Detailed job aids outlining the full process for creating a supplier invoice request for a one-time stipend and creating a requisition for a recurring stipend are available on the Training Resources page on the RFCUNY website.  

Added: January 2026 – Last Updated: July 2026

Once registration is completed in Jaggaer (if applicable), users create Supplier Invoice Request for one-time payment and a Non-Catalog Requisition for recurring stipend payments. Detailed job aids on these processes are available on the Training Resources page on the RFCUNY website. 

Added: January 2026 – Last Updated: July 2026

For a one-time stipend, type My Supplier Invoice Requests in the search bar. For a recurring stipend, type My Requisitions, then filter by Requisition Type and select Stipend Request.

Added: January 2026 – Last Updated: July 2026

When you search for My Supplier Invoice Requests or My Requisitions, you can see the status whether it is approved or in progress. If the request is in progress, you can open it and view who the next approver is by checking the Process History tab.

Added: January 2026 – Last Updated: July 2026

In OneRF’s Workday platform, please use the Case Management function by searching for “Create Case”. This will ensure that your questions go directly to the correct subject matter experts within RFCUNY.  

Return to top