FREQUENTLY ASKED QUESTIONS

FAQs related to Human Resources

Added: January 2026 – Last Updated: July 2026

Yes. OneRF is RFCUNY’s central repository for data on active employees and positions. As part of the evolution and transition of our systems, users are able to review personal details, pay information, benefits, and position data in one place.  

Added: January 2026 – Last Updated: July 2026

You can view your employee’s information directly in OneRF by following these steps: 

  1. In the Search bar, enter the employee’s name or employee ID. 
  2. Click on the employee’s profile. 
  3. Use the tabs on the left (such as Overview, Job, Compensation, Personal, Length of Service, or Documents) to view specific details. 

Added: January 2026 – Last Updated: July 2026

In RFCUNY’s legacy systems the actions “Terminate” and “End Job” were often used interchangeably. In OneRF, these terms refer to separate, distinct actions:  

  • Terminate: Use this action when an employee is leaving RFCUNY entirely. Terminations must be completed as soon as possible once it is confirmed that an employee will no longer be working, to ensure accurate records, pay, and system access. 
  • End Job: Use this action when only a specific job is ending, but the employee will continue working at RFCUNY in another role or position. 

Please be sure to select the correct action to avoid payroll, benefits, or access issues. 

Added: January 2026 – Last Updated: July 2026

New employees hired within OneRF after December 15, 2025, will receive an email with login instructions once their hire is complete, usually within one business day.  For more information about system access and grant roles, please view our page on RFCUNY.org. 

Added: January 2026 – Last Updated: July 2026

In OneRF (powered by Workday), you may notice that your organizational chart shows you reporting to a member of RFCUNY’s central office. This is expected for a small subset of users due to how OneRF’s Workday platform structures some key processes, requiring each supervisory structure to have a designated overall supervisor. 

As a result, when configuring OneRF we assigned a small number of RFCUNY Central Office staff as supervisory placeholders to allow other required workstreams and business processes in OneRF to be properly mapped, configured, and assigned within the system. 

This is a system placeholder in OneRF’s Workday platform only. This does not represent a functional, administrative, or managerial reporting relationship.

Added: January 2026 – Last Updated: July 2026

No. If OneRF shows you reporting to a member of RFCUNY’s central office, please disregard. This does not represent a functional, administrative, or managerial reporting relationship. These individuals serve solely as system placeholders and do not reflect your actual reporting structure. It also does not change your responsibilities, reporting relationships, or business operations. 

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