FAQs related to Hiring and Human Capital Management
FREQUENTLY ASKED QUESTIONS
FAQs related to Hiring and Human Capital Management
Added: January 2026 – Last Updated: July 2026
RFCUNY has developed a suite of resources to help guide you through the process of hiring and onboarding staff in OneRF. We have created:
- Recorded webinars on hiring and onboarding.
- Video demonstrations on common HR practices including recruiting.
- Job aids, including "Create a Position", "Create a Job Requisition", "How to Hire and Rehire" available on the Training Resources page of the RFCUNY website.
Added: January 2026 – Last Updated: July 2026
A Job Requisition is a form necessary for recruitment that you can use OneRF to submit. A detailed job aid to help you with this process is available on the Training Resources section of the RFCUNY website.
Added: March 2026 – Last Updated: July 2026
The RFCUNY HR team has developed a range of materials to support users who are onboarding new employees in OneRF. This includes:
- A comprehensive Onboarding Job Aid outlining each step and approval in the process, available here.
- Detailed webinars including the recorded session available for viewing here: https://www.youtube.com/watch?v=nekgSTFki14.
Added: March 2026 – Last Updated: July 2026
The process to modify jobs in OneRF requires that extensions submitted through the Job Change process have all approval steps completed before the employee can continue submitting time.
If approvals are delayed or routed incorrectly, it will block timesheet submission. While the Worker History tab does display transactions that are "In Progress" and indicate who the item is awaiting, it requires reviewing each worker individually. RFCUNY is exploring reporting options that could provide a more centralized supervisory organization-level perspective.
System-wide issues with submitting timesheets, setting up schedules, and requesting leave have been resolved. If any individual is in a situation where they are missing pay, submitting a case in OneRF with their name and pay period will trigger immediate review and correction.
Added: March 2026 – Last Updated: July 2026
While an offer may appear complete in the process history, the worker (employee) cannot be activated until all downstream compliance and approval steps are finalized. Specifically, after offer completion, the process requires:
- Background Check review and
- Completion of the "Ready for Hire" step.
These steps route to the Supervisory Organization (Manager). While the Supervisory Org Manager does not have an impact on timesheet approval functions, onboarding actions for new RFCUNY staff do flow up to the designated supervisory org manager. If the hire is not being acted upon in a timely manner by the designated supervisory organization manager, RFCUNY’s Human Resources team can take action to move the application forward. Hiring managers can reach out to their Campus Personnel Coordinator at RFCUNY to expedite applications.
Added: March 2026 – Last Updated: July 2026
RFCUNY is pleased to confirm that RFCUNY’s settings for the Grants Officer role allow them to take all the necessary steps required to complete the onboarding process. For example, Grants Officers can currently Create Positions, Job Requisitions, Prospects, Job Applications, and complete the Hiring task.
If an individual GO is unable to access these roles, or if there are functions outside this list that are preventing them from completing this work, they can contact us. Submitting a case helps our team see the details quickly and intervene directly.
Added: March 2026 – Last Updated: July 2026
When OneRF launched, RFCUNY quickly identified an issue where individuals with multiple appointments were being terminated from all positions in the OneRF system if the primary position had an end date in the past. This issue has been resolved.
When processing an employee who has left an appointment, it is important to note that in OneRF, a “Termination” means a full separation from the organization. It will result in the individual no longer being able to submit timesheets or take other actions within OneRF.
If a worker has multiple positions, the “End Job” action must be taken when one or more (but not all) of those positions come to an end.
In other words, as general guidance for future work, a termination should be processed only when the worker is fully separating from the organization.