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 DUTIES AND RESPONSIBILITIES

CUNY's Department of Facilities Planning seeks an Assistant Director to manage and administer CUNY’s ARCHIBUS environment for the University's 25 campuses.  CUNY relies on ARCHIBUS as the lead platform for all facility management data including space management and utilization, facility work requests and preventative maintenance.

Under the direction of the Director of Facilities Planning, this position is responsible for overseeing the administration and management of the ARCHIBUS environment, including product management, day-to-day operations/maintenance, system configuration and support/upgrades, and vendor management of the facility operations and space management systems in support of the University's core mission. The position is also responsible for training system users, annual and ad hoc reporting and analyses, and assuring the database and AutoCAD floor plans are kept current and accurate while complying with CUNY, FICM, and BOMA standards.

Space Management and Reporting

Responsibilities include validating and maintaining the space inventory using AutoCAD and ARCHIBUS, ensuring that drawings and database information are accurate; analyzing space data and developing reports to plan for and monitor use of the University’s space.  Manage space survey team. Create and manage ARCHIBUS data feeds into other university-wide systems. 
 

• Applies a working knowledge of FICM space categorization principles including circulation, egress, common, core and amenity; and literacy in reading and interpreting floor plans.
• Develops and maintains the standards, procedures, and routines to enable the integration of electronic (AutoCAD/BIM) drawings (primarily site and floor plan drawings) with the ARCHIBUS database to enable accurate area take-offs and graphic representation of facilities building and site data.
• Provides regular data uploads to CUNYFirst and other university-wide systems.
• Work closely with the CUNY Research Foundation on the A21 space surveys in support of indirect cost recovery for federally funded research activities.
• Provide on-demand and recurring reports showing data metrics pertaining to occupancy, work orders and various data points.
  
  

System Management

Provide operations support and training for each campus’s space management, building operations on-demand and preventative maintenance functions to ensure ARCHIBUS supports each campus’s workflow.  Configure and conduct routine system maintenance of the ARCHIBUS application and web servers. Manage relevant vendors, licenses and contracts.
 

• Manages the daily operations of the university’s ARCHIBUS system for facility operations and space management by providing high quality training and customer service to campus customers and FPCM staff to support their use of ARCHIBUS.
• Manages communications with campus customers and with ARCHIBUS vendor and internal Facilities/ITS staff regarding the support of ARCHIBUS. Reports to leadership regarding progress/issues/direction of ARCHIBUS as a service.
• Works with FPCM and campus customers to document current processes, to identify process improvement opportunities, and to develop future processes using ARCHIBUS functionality.
• Designs, executes, delivers, and manages training programs for ARCHIBUS users.
• Creates, documents and refines system access and use procedures.
• Manages software licenses, statements of work, and contracts.
• Maintain an up-to-date maintenance contract on all applications.
• Installs upgrades for all networked and client/server software.
• Works with vendors to design, develop, configure and deploy ARCHIBUS application to various user groups.
• Archives documentation for future use and integrates changes into existing systems.
• Keeps abreast of ARCHIBUS and other related computer technology and integration software and industry standards.
  
  

Supervising Staff

Manage the space survey team (currently 3 full-time staff) responsible for the updating and maintenance of AutoCAD floor plans as well as room occupancy and use data for all CUNY-occupied space.


Other duties as required.