Careers Job Description
General Description
The New York City Human Resources Administration/Department of Social Services, Career Services is seeking a full-time Program Data and Performance Manager-Jobs Plus through an HRA grant-funded position with the Research Foundation of the City University of New York. The Program Data and Performance Manager-Jobs Plus will work within HRA’s Jobs-Plus Program.
HRA/DSS provides temporary assistance to individuals and families with social and economic needs. The assistance is geared towards helping individuals and families reach self-sufficiency via essential and diverse programs/services, including: temporary cash assistance, public health insurance, Supplemental Nutrition Assistance Program (SNAP), child care, adult protective services, domestic violence assistance, HIV/AIDS support services and child support enforcement. Career Services employees help provide unique individual services to clients that offer sustainable employment plans and self-sufficiency support to overcome barriers to employment.
The Jobs-Plus program offers employment-related services to all working-aged NYCHA residents in one or a cluster of public housing developments. Jobs-Plus’s goal is to help residents secure and retain employment, have access to job readiness trainings; job search assistance; referrals to and on-going support for work, adult education, literacy programs; and ongoing case management and career counseling. Jobs-Plus sites are operated by not-for profit and for profit service providers. This includes ten (10) locations throughout 40 New York City Housing Authority (NYCHA) developments across the city and approx. $30M in funding over a 3-year period.
Primary Duties and Responsibilities
- Define and manage data models and assist in ensuring data content and platform are continually advancing to match the needs of the program
- Works closely with platform developers to ensure sites have the ability to provide accurate real time data
- Provide guidance to Jobs-Plus site Directors to resolve data collection and system glitches
- Identify new data points to improve and enhance analytics and reporting of the program
- Lead team’s ability to manage data and share data base management best practices
- Prepare management reports for the Jobs-Plus program through the compilation of periodic program statistics, fiscal data reports and site visits
- Assist in the training and implementation of Salesforce use at Jobs-Plus sites
- Participates in leadership meetings: sharing programmatic updates and resources
Other Duties
- Provide technical assistance to Jobs-Plus sites upon request, participate in quarterly site visits to Jobs-Plus locations and assist in planning for ongoing workshops for providers
- Develop and utilize reports to conduct data analyses and monitor progress toward program benchmarks and goals for Jobs-Plus participants
- Assists in other special projects as needed-ramp up Jobs-Plus sites, educational and recruitment event
- Other duties as assigned
Qualifications
Minimum Qualifications/Requirements:
- A baccalaureate degree from an accredited college &
- Three years of professional experience in management consulting, sales strategy and operations, corporate strategy and/or business operations, preferably in the internet space
- Experience using and developing reports, metrics and dashboards with salesforce.com, and other database management platforms.
Preferred Skills:
- Self-motivated individual who takes initiative and can learn quickly
- Quantitative, analytical thinking
- Extremely detail oriented
- Strong organizational analytical, problem solving and leadership skills
- Expert proficiency in Microsoft office Superior Excel and PowerPoint skills
- Distinctive problem solving and analysis skills, ability to solve complex and diverse business challenges
- Ability to prepare and maintain accurate records, files, manage correspondence with multiple organization leaders, review and submit reports and other documents related to development of Jobs-Plus
- Positive attitude and solutions-focused thinking
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
NYC Human Resources Administration - Car
Full Time
$84,000.00 - $84,000.00
Jun 25, 2025 (Or Until Filled)