Careers at RFCUNYJob Openings

MISSION

CUNY EDGE is the latest initiative to support public assistance recipients enrolled in college during a twenty-year partnership between the City University of New York (CUNY) and the New York City Human Resources Administration (HRA). Launched in 2016, CUNY EDGE provides public assistance recipients enrolled at CUNY with a range of services, benefits, and supports so they achieve academic excellence, graduate on time, and find employment.  Key components of the program include academic, personal, and professional advisement, personal development seminars, paid work experience, and public benefits case management assistance.  Serving over 4,000 students across 18 campuses, CUNY EDGE is led by a Central Office team supporting over 65 staff at the campuses who provide direct services to students.  For more information about CUNY EDGE, visit cuny.edu/cunyedge.

GENERAL DESCRIPTION

The City University of New York Office of Academic Affairs is seeking a motivated self-starter with significant in-person and virtual training experience to serve as a full-time Staff Development Associate.  Under the supervision of a CUNY EDGE Deputy Director, the Associate will facilitate professional learning aligned to adult learning principles for CUNY EDGE. The Associate will develop and deliver dynamic workshops and trainings virtually and create online learning content and resources. Learning content will generally include higher education and related service delivery, professional growth, technology, and program policies and expectations. The Associate will also oversee CUNY EDGE’s communications activities, including staff newsletters, participant and program success stories, and web site content.

This is a newly re-designed position for the unit, although the staff development and training work has been a cornerstone of the Central Office’s work with the campuses.

KEY RESPONSIBILITIES

Staff development

• Identify staff training and development needs.
• Facilitate in-person and virtual trainings; create and share manuals, video tutorials, workshops, and calls.
• Research, vet, and provide logistical coordination of professional development opportunities across college-staff functional areas including communications, preparation, and evaluations.
• Maintain and/or enhance professional learning resources including the internal resource website.
• Develop a training calendar in collaboration with Central Office colleagues.
• Support CUNY EDGE Communities of Practice and other peer-based learning opportunities.
• Create tools and systems to evaluate effectiveness of professional learning.
• Work with campuses to ensure effective onboarding training for new employees.
• Perform other duties as assigned.

Communications

• Solicit content from Central Office staff for bi-weekly newsletter; create newsletter draft; distribute newsletter to Central Office and campus staff.
• Determine outlets for program and student success stories; develop process for soliciting, documenting and publicizing stories; collaborate with campus staff to identify and document stories; draft and edit content.
• Review and maintain Central Office web site.
• Draft proposal for social media policy to sponsoring agency; develop protocols for college use of social media; coordinate with broader CUNY social media campaigns.