Job Title: Sustainability Help Center Intern
PVN ID: VA-2212-005312
Category: Instruction and Social Service
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

The CUNY Building Performance Lab (BPL) is looking for student interns to augment the staff at the NYC Sustainability Help Center (the Help Center), a collaborative project between BPL and the NYC Department of Buildings.

 

The Help Center provides phone and email guidance, support and assistance to building owners, property managers and energy professionals for inquiries relating to various NYC sustainability laws, assistance with specific compliance steps, and information on how to make buildings more energy efficient.

 

To apply, please upload your resume and a schedule of your availability to the RF CUNY Careers page. If you have any questions, please contact James Henderson (Jim@NYCsustainability.org). Please include blocks of time that you would be available to work during the spring semester that are 4 hours or longer and between the hours of 9 am and 5 pm from Monday to Friday. Summer hours will be up to 35 hours per week (9 am - 5 pm).

Other Duties

 

Internship Description, Requirements and Duties

 

A core function of the internship involves the handling of phone and email requests received by the Help Center.

 

Interns receive extensive training on several NYC sustainability laws including the Climate Mobilization Act and the Greener, Greater, Buildings Plan. Interns will also receive training to provide technical support and troubleshooting for building owners using Energy Star Portfolio Manager, various NYC research tools and databases, and related utility company web portals.

 

We welcome currently enrolled CUNY graduate and undergraduate students (all majors) with a strong interest in environmental sustainability issues.

 

Specific responsibilities will include:

  • Developing a comprehensive understanding of NYC energy-related laws and regulations (LL33, LL84, LL87 and LL97 and related laws)
  • Mastering and navigating the Energy Star Portfolio Manager web-based tool
  • Responding to questions from building owners, property managers and energy consultants (email and phone) relating to Portfolio Manager, NYC energy-related laws and utility company portals
  • Providing referrals to information sources (i.e. NYC agencies and programs) to assist building owners in complying with NYC energy law requirements
  • Performing research on special-case type of questions and following up with building owners on particular trouble spots
  • Updating the Help Center database to track building profiles, caller information and the inquiries received
  • Analyzing the Help Center database for tracking and reporting purposes
  • Contributing to outreach efforts for online training sessions
  • Assist in expanding the Help Center’s online presence through social media marketing, website updates via Wordpress, newsletter production (using Constant Contact) and creating event listings in our ticketing platform
  • Other duties as needed to keep the Help Center functioning efficiently and effectively

 

 

Qualifications

Interns are expected to have:

  • A passion for environmental sustainability
  • Effective writing and telephone skills
  • Proficiency with Gmail, Google Sheets, PowerPoint/Google Slides, and Excel/Google Sheets.
  • Strong analytical skills and ability to interpret patterns in inquiries received

 

Interns will be required to work a minimum of 12 hours per week and will have the opportunity to work up to 19 hours per week during school semesters and up to 35 hours per week during winter breaks and summer months. All work hours are Monday - Friday between 9 am and 5 pm.

 

Interns work remotely and at the Help Center’s offices at The City College of the City University of New York (CCNY).

 

 

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
CUNY Building Performance Lab
Status
Part Time
Pay Range
$16.00-$18.00
Hour(s) a week
12.00-35.00
Closing Date
Feb 28, 2023 (Or Until Filled)
Bargaining Unit
No

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