Job Title: Learning & Development Specialist
PVN ID: VA-2111-004387
Category: Managerial and Professional
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

The City University of New York (CUNY) is the nation's leading urban public university serving more than 540,000 students in matriculated degree, certificate, and continuing education programs at 24 colleges and institutions in New York City. The Office of Academic Affairs oversees a wide range of programs and initiatives at the University, including adult literacy programs, service learning, early childhood professional development, collaborative programs with the New York City public schools, workforce development and continuing education, as well as programs such as the CUNY Language Immersion Program (CLIP), Accelerated Study in Associates Program (ASAP), CUNY Start, and the Early College Initiative (ECI).

JOB PURPOSE

The Employee Resources & Staff Development unit seeks a dynamic, motivated individual to serve as a Learning & Development Specialist. The ideal candidate is a detail-oriented person who has administrative and technical experience with a passion for translating data into meaningful insights to identify learning needs and future trainings. The L&D Specialist is responsible for assessing surveys, designing engagement tools, assisting with management training and new employee orientation. The L&D Specialist will also manage our learning management system, which provides a blended-learning approach of webinars, digital videos, eBooks, self-paced courses, audio conferences, and live trainings.  The L&D Specialist will work in partnership with the Employee Resources Director to increase learning engagement and leverage our LMS system as a critical component of our overall training strategy. This role will also provide the incumbent with the opportunity to collaborate on a variety of other organizational strategic initiatives.

Reporting to the Director of Employee Resources, the Learning & Development Specialist will be responsible for the following, but not limited to:

Other Duties

Learning & Development support

  • Serves as a lead administrator to our new Learning Management System, this includes managing all aspects of system administration, i.e., configuring groups, learning paths, report building, trouble-shoots technical issues
  • Assists with management training on the basic use of the system’s functionalities such as reporting, development of learning paths, training assignments, etc.
  • Assess instructional effectiveness through post-workshop evaluation surveys to determine impact of training on employee skills
  • Creates and distributes organizational communications through various platforms to ensure employees have knowledge of future training courses, workshops, and resources
  • Delivers informal and formal presentations in a manner that is clear, engaging, and effective, in a classroom, one-on-one, or virtual room environment using the proper medium (PowerPoint, direct demonstrations, video conferencing, etc.)
  • Researches and recommends training related to diversity, inclusion, and belonging designed to foster a climate that encourages respect for diversity
  • Conducts Level 1 through 3 (Kirkpatrick scale) assessments of trainings and provides sound analysis of findings
  • Assists with the coordination and successful implementation of annual staff events
  • Tracks and synthesizes training data and reports metrics to identify areas of improvement and assess training needs

Administrative support

  • Maintains LMS system for the entire unit, this includes enrollment, utilization reporting, and drafting regular communications
  • Prepares all required documentation to process invoices, maintains expense reports, and follows-up with vendor management to ensure payment
  • Schedules, coordinates, and set-up training, securing locations, catering, equipment, materials, etc.
  • Orders office supplies for unit as needed
  • Coordinates all committee meetings, creates agenda, takes minutes and follows-up with next steps

Other

  • Assist the Director with the creation of unit guidelines and other personnel matters
  • Attends meetings and training events
  • Other duties as assigned

Qualifications

JOB REQUIREMENTS

Minimum Qualifications

  • Bachelor’s Degree in Organizational Development, Psychology, Adult Education, Human Resources, or other comparative areas of study
  • At least three (3) years of experience in learning and development, training, or human resources field
  • Experience working with a learning management system
  • Enthusiasm for public speaking with the ability to engage a large audience and present material in a professional manner
  • Demonstrated experience implementing D&I programs in trainings and/or human resource capacity
  • Strong interpersonal skills with the ability to foster and maintain collaborative relationships with staff across all programs and units
  • Intermediate to advance experience in Microsoft Office Suite (Excel, Word, Visio, PowerPoint) and Outlook
  • Exhibits excellent interpersonal skills both written and oral
  • Experience working with a diverse population, learners, and audiences
  • Excellent project management, time management and superior organization skills
  • Experience using evaluation strategies to assess the efficiency and effectiveness of learning solutions on performance
  • Ability to manage multiple priorities in a fast-paced environment with minimal supervision
  • Continuous improvement mindset with an aptitude in problem solving and deadline management
  • Ability to work independently and as part of a team towards a common goal/objective/task
  • Handles confidential information with the highest degree of professionalism
  • Ability to follow a flexible work schedule outside of regular hours during staff events and trainings
  • Passionate, hard-working individual excited to help build our unit

 Preferred Qualifications

  • Experience working in a higher education environment preferred
  • 2-3 years of experience delivering trainings in a social service environment, preferred but not required
  • Certification in related field from SHRM or ATD, preferred but not required

Physical Requirements

  • This position operates in a professional office environment. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phone, photocopiers, filing cabinets and other presentation materials
  • While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting for prolonged periods of time
  • Ability to travel to other sites within New York City and follow a flexible work schedule outside of regular hours during training events

 

Salary

Commensurate with experience and education

 How to Apply:

Provide a resume and cover letter specifying your qualifications/experience relevant to this position.  

 

EEO

We are committed to enhancing our diverse academic community by actively encouraging people of any race, color, religion, gender, gender identities or expressions, sexual orientation, national origin, genetics, disabilities, age, or protected veteran status to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion.  CUNY is an EEO/AA Employer.

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Employee Resourcess & Staff Development
Status
Full Time
Annual Salary Range
$65,000.00 - $70,000.00
Closing Date
Nov 21, 2022 (Or Until Filled)
Bargaining Unit
No

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