Careers Job Description
General Description
The City University of New York (CUNY) is the nation's leading urban public university serving more than 540,000 students in matriculated degree, certificate, and continuing education programs at 24 colleges and institutions in New York City. The Office of Academic Affairs oversees a wide range of programs and initiatives at the University, including adult literacy programs, service learning, early childhood professional development, collaborative programs with the New York City public schools, workforce development and continuing education, as well as programs such as the CUNY Language Immersion Program (CLIP), Accelerated Study in Associates Program (ASAP), CUNY Start, and the Early College Initiative (ECI).
JOB PURPOSE
The Employee Resources & Staff Development unit seeks a dynamic, motivated individual to serve as a Learning & Development Specialist. The ideal candidate is a detail-oriented person who has administrative and technical experience with a passion for translating data into meaningful insights to identify learning needs and future trainings. The L&D Specialist is responsible for assessing surveys, designing engagement tools, assisting with management training and new employee orientation. The L&D Specialist will also manage our learning management system, which provides a blended-learning approach of webinars, digital videos, eBooks, self-paced courses, audio conferences, and live trainings. The L&D Specialist will work in partnership with the Employee Resources Director to increase learning engagement and leverage our LMS system as a critical component of our overall training strategy. This role will also provide the incumbent with the opportunity to collaborate on a variety of other organizational strategic initiatives.
Reporting to the Director of Employee Resources, the Learning & Development Specialist will be responsible for the following, but not limited to:
Other Duties
Learning & Development support
- Serves as a lead administrator to our new Learning Management System, this includes managing all aspects of system administration, i.e., configuring groups, learning paths, report building, trouble-shoots technical issues
- Assists with management training on the basic use of the system’s functionalities such as reporting, development of learning paths, training assignments, etc.
- Assess instructional effectiveness through post-workshop evaluation surveys to determine impact of training on employee skills
- Creates and distributes organizational communications through various platforms to ensure employees have knowledge of future training courses, workshops, and resources
- Delivers informal and formal presentations in a manner that is clear, engaging, and effective, in a classroom, one-on-one, or virtual room environment using the proper medium (PowerPoint, direct demonstrations, video conferencing, etc.)
- Researches and recommends training related to diversity, inclusion, and belonging designed to foster a climate that encourages respect for diversity
- Conducts Level 1 through 3 (Kirkpatrick scale) assessments of trainings and provides sound analysis of findings
- Assists with the coordination and successful implementation of annual staff events
- Tracks and synthesizes training data and reports metrics to identify areas of improvement and assess training needs
Administrative support
- Maintains LMS system for the entire unit, this includes enrollment, utilization reporting, and drafting regular communications
- Prepares all required documentation to process invoices, maintains expense reports, and follows-up with vendor management to ensure payment
- Schedules, coordinates, and set-up training, securing locations, catering, equipment, materials, etc.
- Orders office supplies for unit as needed
- Coordinates all committee meetings, creates agenda, takes minutes and follows-up with next steps
Other
- Assist the Director with the creation of unit guidelines and other personnel matters
- Attends meetings and training events
- Other duties as assigned
Qualifications
JOB REQUIREMENTS
Minimum Qualifications
- Bachelor’s Degree in Organizational Development, Psychology, Adult Education, Human Resources, or other comparative areas of study
- At least three (3) years of experience in learning and development, training, or human resources field
- Experience working with a learning management system
- Enthusiasm for public speaking with the ability to engage a large audience and present material in a professional manner
- Demonstrated experience implementing D&I programs in trainings and/or human resource capacity
- Strong interpersonal skills with the ability to foster and maintain collaborative relationships with staff across all programs and units
- Intermediate to advance experience in Microsoft Office Suite (Excel, Word, Visio, PowerPoint) and Outlook
- Exhibits excellent interpersonal skills both written and oral
- Experience working with a diverse population, learners, and audiences
- Excellent project management, time management and superior organization skills
- Experience using evaluation strategies to assess the efficiency and effectiveness of learning solutions on performance
- Ability to manage multiple priorities in a fast-paced environment with minimal supervision
- Continuous improvement mindset with an aptitude in problem solving and deadline management
- Ability to work independently and as part of a team towards a common goal/objective/task
- Handles confidential information with the highest degree of professionalism
- Ability to follow a flexible work schedule outside of regular hours during staff events and trainings
- Passionate, hard-working individual excited to help build our unit
Preferred Qualifications
- Experience working in a higher education environment preferred
- 2-3 years of experience delivering trainings in a social service environment, preferred but not required
- Certification in related field from SHRM or ATD, preferred but not required
Physical Requirements
- This position operates in a professional office environment. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phone, photocopiers, filing cabinets and other presentation materials
- While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting for prolonged periods of time
- Ability to travel to other sites within New York City and follow a flexible work schedule outside of regular hours during training events
Salary
Commensurate with experience and education
How to Apply:
Provide a resume and cover letter specifying your qualifications/experience relevant to this position.
EEO
We are committed to enhancing our diverse academic community by actively encouraging people of any race, color, religion, gender, gender identities or expressions, sexual orientation, national origin, genetics, disabilities, age, or protected veteran status to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. CUNY is an EEO/AA Employer.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Employee Resourcess & Staff Development
Full Time
$65,000.00 - $70,000.00
Nov 21, 2022 (Or Until Filled)