Careers Job Description
General Description
Reporting to the Assistant Director of the Business Systems Analysis Group and exercising considerable independent judgment, assists in the design, revision, and implementation of new and existing business programs. The incumbent serves as the technical resource for planning and implementing highly specialized software and systems projects. They supervise staff of business systems analysts and oversee major undertakings requiring extensive background knowledge in a variety of MIS/IT and business fields.
Other Duties
• Independently manage all aspects of requirements gathering and system development, including interaction design, system design, technical testing, upgrades, and rollouts.
• Interface with users to solicit requirements that impact critical business functions. Lead business analysts in gathering requirements through user stories, activity diagrams, wire frames, and other deliverables.
• Develop project plans, manage expectations, establish project deliverables, track issues, and communicate progress.
• Reconcile information from multiple sources to troubleshoot and analyze complex system issues and propose appropriate solutions.
• Provide technical support for all in-house and commercial systems; train business analysts to support existing systems.
• Ensure continuous improvement by routinely performing systems analysis to identify opportunities for technical enhancements. Proactively perform system audits to identify inefficiencies and problems.
• Conduct technical testing and assist with creating testing strategies to ensure that new/existing systems meet user requirements.
• Coordinate end-user testing and work with the development team to resolve issues.
• Maintain group’s Knowledge Base, issue tracker (JIRA), release notes, and other technical documentation and resources.
• Supervise business analysts in their daily work responsibilities.
• Performs other duties as assigned.
Qualifications
• Bachelor’s Degree or Diploma in Computer Information Systems or related field.
• Minimum of five years’ experience in systems analysis and design.
• Experience with Financial and Accounts Payable systems.
• Strong understanding of system design and software development lifecycle (from concept definition to deployment).
• Advanced analytical, problem solving, multitasking, and organizational skills.
• Excellent interpersonal and communication skills (written and oral), including the ability to knowledgeably interface with senior management.
• Ability to work independently and as part of a technical team.
• Strong record of complex problem solving and decision making.
• Proficient with MS SQL.
• Experience with agile project methodologies a plus.
• Past programming experience a plus.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
System and Information Services
Full Time
$93,385.00 - $124,513.00
Feb 28, 2023 (Or Until Filled)