Job Description
General Description
Background
CUNY EDGE provides students with a range of services, benefits, and support to succeed in college and their careers. CUNY EDGE balances academic advising and personal support with workforce preparation, leadership development, and community engagement.
The mission of CUNY EDGE is to help CUNY students receive public assistance, achieve academic excellence, graduate on time, and find employment. In its first year, CUNY EDGE served 4,900 students across 19 campuses. Queens College CUNY EDGE provides support for 60-90 students a semester.
General Description
We are currently searching for a highly motivated individual who can provide overall administrative support, both virtually and on campus (subject to changes in CUNY, NYS, and CDC policies), to the program and perform related duties as assigned. The program assistant will answer directly to the Director of CUNY EDGE at Queens college.
Other Duties
- Supports the program’s efforts to meet specific numeric goals around student participation, persistence, graduation, and employment;
- Monitors and reports attendance in classes, HRA Fellowship Program, Federal Work Study, and internships, utilizing the required data systems (Training Provider Timekeeping System (TPTS), Daily Timekeeping System (DTS), and Research Foundation payroll);
- Completes and collects HRA, QC, and Research Foundation paperwork;
- Provide superb customer service to students, staff, and other college departments;
- Participates in professional development opportunities;
- Closely collaborate with other college departments, including financial aid, the bursar, the registrar, counseling center, career center, etc. to refer students, obtain student information, and receive referrals;
- Manage virtual “front desk” during online office hours
Qualifications
- Successful completion of one year of post-secondary education (or 30 college credits in a matriculated course of study and two years of related work experience offering client support both virtually and in person, OR
- An Associates degree from an accredited college and two years of related work experience offering client support both virtually and in person OR
- A bachelor's degree from an accredited college, AND
- Excellent communication skills (written, oral and interpersonal);
- Detail-oriented with strong organizational and technological skills;
- Knowledgable in career development and workshop facilitation;
- Proficiency using standard office computer programs, systems, survey tools, and databases;
- Familiarity with a variety of virtual meeting software (Zoom, Google Meet, Microsoft Teams, and Blackboard);
- Ability to handle day-to-day responsibilities independently;
- Please submit a cover letter along with the resume
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
CUNY EDGE
Part Time
$21.00-$21.00
0.00-21.00
Aug 28, 2022 (Or Until Filled)