Job Title: Program Assistant
PVN ID: QC-2206-004873
Category: Clerical/Office Services
Location: QUEENS COLLEGE

Job Description

General Description

Background

 CUNY EDGE provides students with a range of services, benefits, and support to succeed in college and their careers.  CUNY EDGE balances academic advising and personal support with workforce preparation, leadership development, and community engagement.

The mission of CUNY EDGE is to help CUNY students receive public assistance, achieve academic excellence, graduate on time, and find employment.  In its first year, CUNY EDGE served 4,900 students across 19 campuses. Queens College CUNY EDGE provides support for 60-90 students a semester.

General Description

We are currently searching for a highly motivated individual who can provide overall administrative support, both virtually and on campus (subject to changes in CUNY, NYS, and CDC policies),  to the program and perform related duties as assigned. The program assistant will answer directly to the Director of CUNY EDGE at Queens college.

Other Duties

 

  • Supports the program’s efforts to meet specific numeric goals around student participation, persistence, graduation, and employment;
  • Monitors and reports attendance in classes, HRA Fellowship Program, Federal Work Study, and internships, utilizing the required data systems (Training Provider Timekeeping System (TPTS), Daily Timekeeping System (DTS), and Research Foundation payroll);
  • Completes and collects HRA, QC, and Research Foundation paperwork;
  • Provide superb customer service to students, staff, and other college departments;
  • Participates in professional development opportunities;
  • Closely collaborate with other college departments, including financial aid, the bursar, the registrar, counseling center, career center, etc. to refer students, obtain student information, and receive referrals;
  • Manage virtual “front desk” during online office hours

Qualifications

 

  • Successful completion of one year of post-secondary education (or 30 college credits in a matriculated course of study and two years of related work experience offering client support both virtually and in person, OR
  • An Associates degree from an accredited college and two years of related work experience offering client support both virtually and in person OR
  • A bachelor's degree from an accredited college, AND
  • Excellent communication skills (written, oral and interpersonal);
  • Detail-oriented with strong organizational and technological skills;
  • Knowledgable in career development and workshop facilitation;
  • Proficiency using standard office computer programs, systems, survey tools, and databases;
  • Familiarity with a variety of virtual meeting software (Zoom, Google Meet, Microsoft Teams, and Blackboard);
  • Ability to handle day-to-day responsibilities independently;
  • Please submit a cover letter along with the resume

 

 

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
CUNY EDGE
Status
Part Time
Pay Range
$21.00-$21.00
Hour(s) a week
0.00-21.00
Closing Date
Aug 28, 2022 (Or Until Filled)
Bargaining Unit
No

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