Careers at RFCUNYJob Openings

• Master's degree or two years of experience in social or human services or related field (social work, human services, community/public health, sociology, psychology, mental health counseling, or related field)
• Prior experience with the NYC Recovery Corps as a Navigator Supervisor
• Ability to exhibit a professional, positive attitude and work ethic
• Excellent personal skills and the ability to professionally interact with people from diverse cultural, racial, ethnic, gender, and socioeconomic backgrounds during a time of crisis and distress.
• Ability to show empathy and be nonjudgmental toward distressed individuals
• Excellent organizational and communication skills
• Critical thinking and sound judgment required
• Ability to handle confidential information with discretion and professionalism
• Strong computer proficiency required using standard office software programs, in particular Microsoft Office, and web-based applications
• Access to wireless internet required at the location the Resource Navigator will be remotely conducting their work.
• Familiarity with standard Windows laptops, which will be provided by the program.
• Program laptops will serve multiple functions, including connection to Salesforce, data recording, resource list management and searching, and may include a soft phone application.
• A personal mobile device. A headset is preferred.
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
• Demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc).

Preferred Qualifications:

• Licensed in social work, mental health counseling, or related field preferred
• Leadership and managerial experiences in a New York City community-based or social/health services organization preferred
• Familiarity with and experience working in New York City health systems, social services or care/case management preferred
• Candidates preferred to have experience working with community resources and social services in different parts of New York City that can inform connecting patients with COVID and their families to local resources. (Please indicate what location on your application)
• Speaking more than one language fluently is a distinct advantage; please mark this on your application
• Candidates of highly impacted communities are strongly encouraged to apply.
• Additional selection criteria may include: experience successfully working as a resource or aftercare supervisor, demonstrated leadership while in the supervisor role, willingness to take on additional tasks as a supervisor to support programmatic improvements, and openness to feedback from peers and supervisors.