Careers Job Description
General Description
EDC Cares Act Business Advisor
This position provides critical economic disaster business advice and counsel to clients of the Small Business Development Center at the New York City College of Technology campus and works as part of a team that serves small businesses, non-profits, and faith-based entities throughout the region. This position will focus exclusively on assisting clients with Covid-19 related disaster and recovery advising. This position reports to the regional SBDC director and may involve advising out of the immediate geographic area. The ability to work remotely throughout the term of employment is a requirement.
These positions commence as soon as possible and will end no later than (September 30, 2021).
Overall aid to the business Covid-19 crisis disaster and recovery
Provide timely and comprehensive assistance via Zoom, Skype, Teams, or other virtual meeting platforms, on the phone or, as permitted, in person
Provide direct, one on one business advice and counseling to small business owners, non-profits and faith-based entities impacted by the Covid-19 pandemic,
Ability to create strategies designed to ensure the business survives the current crisis and the recovery period
Conduct business analysis of financial, marketing, operations, staffing, liability, and overall business functions; make recommendations to business owners on disaster abatement and recovery efforts
Ability to review business financials, including analysis of prior profit and loss, cash flow, debt ratios, profit/loss margins, credit score, debt consolidation relief, and business/industry-specific financial issues to assist owners in creating viable financial recovery financial plan and projections
Assist businesses with disaster management and recovery marketing strategy and plan marketing, that encompasses a cost-effective and comprehensive disaster recovery marketing blueprint
Review business operations and develop new sales avenues
Work with business owners on HR issues and staffing, develop SOP onboarding and policy/procedure/process creation for employee challenges during the economic disaster, recovery, and growth
Help business owners to understand their own liability position insurance issues for the business, including the general public, customers, employees, and suppliers
Other Duties
Ability to provide guidance to businesses on online platforms
Provides business support service of a specialized or technical nature to clients,
students, a relevant target community,
Ability to speak to groups in a scripted or extemporaneous setting
Ability to conduct stand up training virtually or in-person on a wide variety of business-related topics informal training session settings and informal settings
Ability to input data into proprietary data system in a timely manner, to include effort, narratives, and financials
Community outreach to diverse populations
Knowledge of the MWBE and procurement application for NYC, NYS, and Federal Government 8A programs
Prior work experience or knowledge of SBDC program and business incubator programs
Qualifications
Bachelor’s degree in business, HR, accounting or a related field preferred,
prior business ownership or management experience may be substituted for the degree
In lieu of a relevant bachelor’s degree, (5) years of direct business experience,
skills in accounting, operations, process improvement, or human resources is required
Experience designing, developing, and delivering stand up training in a virtual and/or in-person environment a plus
Computer proficiency Word, Excel, PowerPoint; QuickBooks is a plus
Self-motivated and directed, with experience determining priorities, strategies, and processes in partnership with others
Creative, inventive, flexible, adaptable, caring, and resilient individual dedicated to clients and the creation, preservation, and growth of local small businesses during a challenging economic time
Strong written and communication skills over the phone, in person, on online platforms (Zoom, Skype, Teams, etc.) is required
Energy and commitment to conducting “cold calls” to business owners and managers to promote the services of the SBDC to assist in business recoveries
Demonstrated excellence in written and verbal communications, customer service, client follow up, overall business acumen, quantitative and qualitative evaluation, and client outreach required
Positive, “can-do” attitude and ability to work effectively with a wide variety of businesses and owners during a time of stress and great difficulty
Ability to adapt quickly to rapidly changing economic and client situations pivot emphasis and time as required by disaster recovery or client needs; flexible, an adaptable person eager to be involved in-depth with economic recovery efforts within New York State, experience working remotely with clients or teams a strong plus
Relevant business process improvement exposure or experience, including leading others in a thorough and fact-driven analysis of overall business operations is a strong plus
Strong and proven interest in being part of a center, host institution, and statewide effort to assist businesses and business owners come out of an economic crisis
Maturity to understand and empathize with business owners during a difficult time even while providing those same owners with direct and at times challenging questions, feedback, and commentary on the state of their business plans, operations, and recovery efforts
- Verbal and written fluency in a language other than English a definite plus
- Ability to do translation from English to another language a PLUS
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
SBDC
Full Time
$50,000.00 - $54,000.00
May 01, 2021 (Or Until Filled)