Careers Job Description
General Description
The Success Coach in the Predominantly Black Institutions (PBI) Program, in collaboration with the Office of Evening, Weekend and Immersion Programs, serves as a student academic success counselor/advising generalist responsible for monitoring students’ progress, advise/counsel students on various topics: academic subjects; testing; financial aid; health services; and bursar. Assist with the planning of social/cultural programs and provide a structure of support to ease students’ transition during the academic year. The Success Coach provides academic services to targeted students by conducting recruitment services, needs assessments, assist with providing college prep coaching and workshops, and other required support services on a group and individual basis. This position will focus on students who attend classes in the evening and on weekends. Therefore, the candidate for the position must be available to work weeknights, weekends and occasionally online.
Other Duties
- Collaborate with college stakeholders to implement and manage the virtual chat feature;
- Manage the staff in the Office of Evening, Weekend & Immersion Programs;
- Work closely with the Director of Evening, Weekend & Immersion Programs to advance department’s priorities in increasing the evening and weekend student population, and students interested in accelerated programs.
- Prepare a comprehensive plan for communicating with students via, group sessions, e-mail, social media, etc., to ensure the number of contacts are enhanced and maintained onsite and virtually.
- Develop, plan, and implement programs to assist with students’ transition to the college environment and collaborate with other departments and faculty to facilitate the implementation of programs and activities. This includes workshops in time management, test taking and overcoming anxieties, note-taking, mentoring, and financial aid literacy.
- Designs, delivers, and evaluates interventions, programs, and services for underrepresented, marginalized, and targeted minority students.
- Develops and coordinates high impact practices, academic support, and advising initiatives for identified student populations.
- Complete additional duties as assigned by the Director of Evening, Weekend & Immersion Program
Qualifications
Bachelor’s degree, Master's Degree preferred, in Counseling, Psychology, Education, Student Personnel Services, Social Work, or other field with appropriate experience is required. Professional experience working in higher education or related setting. Three-5 years of professional experience in a higher education setting.
Successful experience with chat bot features; online student support services; and as a success coach in higher education, proven skill in working with an electronic student record-keeping database (i.e. PeopleSoft, EAB Navigate) and Microsoft Office Suite computer applications; and a facility for mastering new software formats as needed. Experience working with faculty and instructional academic staff.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Evening /Weekend
Full Time
$50,000.00 - $70,000.00
May 28, 2024 (Or Until Filled)