Careers Job Description
General Description
The School of Continuing and Professional Studies (SCPS) at Lehman College is seeking a full-time coordinator to support our CUNY on the Concourse (COTC) facility in the evenings and weekends. CUNY on the Concourse is a 26,000 sq foot facility that houses computer labs, high-flex classrooms, healthcare labs, testing center, and a small business incubator. This dual role involves maintenance of classroom technology, while providing general customer service to teachers, clients, and guests who use the facility. The Technology/ Facility Coordinator will report to the CUNY on the Concourse Director and work closely with the COTC Facility Manager.
Other Duties
Technology Coordination:
- Provide technical support to staff, faculty, and students, including troubleshooting hardware, software, and network issues.
- Assist in the maintenance and monitoring of the IT infrastructure, including computers, printers, and network devices.
- Ensure the security and functionality of IT systems, performing regular updates and backups.
- Manage user accounts and access permissions, ensuring proper security protocols are followed.
- Collaborate with the Facility Manager and IT team to implement technology upgrades and improvements.
- Maintain accurate documentation of IT assets, configurations, and support requests.
Facility Coordination:
- Coordinate the use of the facility, ensuring clients, teachers, and administrators have the equipment, materials and layout required for classes, meetings, and special events held at COTC.
- Securing technology, equipment and space after facility usage, which includes updating inventory, registration system and alerting management to facility concerns and inventory needs.
- Assists the Test Center during testing sessions, which includes becoming certified by different agencies, preparing testing labs for next day assessment and meeting testing lab requirements.
- Support front-facing client interactions, including but not limited to greeting visitors, answering inquiries, and direct customer service.
- Maintain an organized and welcoming environment in common areas.
- Provide administrative support to school leaders and staff, ensuring smooth operation of the program.
Qualifications
- Bachelor’s degree in a related field, or Associate's degree with 2 years relevant experience.
- Strong knowledge of IT systems, networks, and troubleshooting techniques.
- Proficiency with various operating systems (Windows, macOS) and software applications.
- Proven experience in facility coordination, office administration, or a similar role.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Technology Certifications such as CompTIA A+, Network+, or equivalent.
- Experience in an educational or academic setting.
- Familiarity with CUNY systems and processes.
Work Schedule:
- Monday to Thursday ranging from 12 PM to 9:30 PM & Saturdays from 9 AM to 3 PM.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
School of Continuing and Professional St
Full Time
$55,000.00 - $60,000.00
Sep 18, 2024 (Or Until Filled)