Careers Job Description
General Description
The School of Continuing and Professional Studies at Lehman College is seeking an Educational Case Manager (ECM) to support the students in the RN English/NCLEX program at Lehman College. The program is dedicated to increasing the number of bilingual/ bicultural nurses in New York by providing the customized English and test preparation training that internationally trained nurses need to pass the NCLEX and become NYS licensed nurses. Reporting to the Program Manager, the ECM is responsible for providing support with the preparation, planning, launching, supervision, and scaling in all areas of the program starting with recruitment and culminating in successful student employment. The ECM will support the program team, including the program manager, program assistant, nursing and ESOL faculty, while providing direct student support.
Other Duties
Responsibilities
- Coordinating outreach, recruitment, screening, pre-assessment, and enrollment of new applicants.
- Advising and motivating immigrant students in persisting in their educational and career pathways, both through in-class workshops and one-on-one client sessions.
- Leading individual counseling sessions with students to create an individual training plan to address barriers to successful Training Program completion, enrollment in the NCLEX-RN training, and/or post-Training Program employment
- Designing and leading workshops on such topics as goal setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful employment.
- Collaborating with ESOL & NCLEX-ELL instructors and staff members to monitor and document student attendance, progress, and outcomes, both during courses and prior to NCLEX certifying exam.
- Observing established program’s confidentiality measures during case management.
- Identifying and establishing reciprocal referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet students’ needs.
- Providing crisis intervention, support, and referrals to social services for students.
- Attending all NYSED Regional Adult Education Network (RAEN) and other professional development training, as required.
- Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
- Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.
- Alerting the program manager of students needs related to job readiness and employment assistance so that appropriate connections can be made to the Workforce1 Career Center, and the funders
- Collaborating with the Program Manager to collect, record, and share relevant data on post-Training Program completion and employment outcomes.
Qualifications
Qualifications
- Bachelor’s degree with at least two (2) years of relevant work experience related to educational case management, preferably in higher education administration or in the professional learning and development arena.
- Excellent communication and facilitation skills.
- Experience with student, funder, staff, and employer engagement.
- Ability to think strategically, problem-solve, advocate for students, and support organizational goals.
- Ability to establish community networks and deal effectively with community groups.
- Must have a passion for helping adults advance in their career.
- Ability to refer participants to services that will assist with overcoming barriers to completing the program
- Schedule flexibility: able to work at CUNY on the Concourse, Bronx, in-person 2-3 days a week and work remotely the remainder of the schedule. Occasionally support evening and weekend program events.
Preferred Qualifications
- Bachelor’s Degree in a related field with at least three (3) years’ experience as an ECM
- Knowledge and experience of the CUNY system and/or NYC government agencies.
- Experience in continuing education/workforce development.
- Bilingual – Spanish speaker
Position is grant funded until 2024 with option of renewal.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
School of Continuing and Professional St
Full Time
$57,000.00 - $60,000.00
Aug 10, 2022 (Or Until Filled)