Job Title: Educational Case Manager -Immigrant Nurse Upskilling Program
PVN ID: LE-2202-004581
Category: Managerial and Professional
Location: LEHMAN COLLEGE

Job Description

General Description

The School of Continuing and Professional Studies at Lehman College is seeking an Educational Case Manager (ECM) to support the students in the RN English/NCLEX program at Lehman College. The program is dedicated to increasing the number of bilingual/ bicultural nurses in New York by providing the customized English and test preparation training that internationally trained nurses need to pass the NCLEX and become NYS licensed nurses. Reporting to the Program Manager, the ECM is responsible for providing support with the preparation, planning, launching, supervision, and scaling in all areas of the program starting with recruitment and culminating in successful student employment. The ECM will support the program team, including the program manager, program assistant, nursing and ESOL faculty, while providing direct student support.

Other Duties

Responsibilities

  • Coordinating outreach, recruitment, screening, pre-assessment, and enrollment of new applicants.
  • Advising and motivating immigrant students in persisting in their educational and career pathways, both through in-class workshops and one-on-one client sessions.
  • Leading individual counseling sessions with students to create an individual training plan to address barriers to successful Training Program completion, enrollment in the NCLEX-RN training, and/or post-Training Program employment
  • Designing and leading workshops on such topics as goal setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful employment.
  • Collaborating with ESOL & NCLEX-ELL instructors and staff members to monitor and document student attendance, progress, and outcomes, both during courses and prior to NCLEX certifying exam.
  • Observing established program’s confidentiality measures during case management.
  • Identifying and establishing reciprocal referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet students’ needs.
  • Providing crisis intervention, support, and referrals to social services for students.
  • Attending all NYSED Regional Adult Education Network (RAEN) and other professional development training, as required.
  • Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
  • Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.
  • Alerting the program manager of students needs related to job readiness and employment assistance so that appropriate connections can be made to the Workforce1 Career Center, and the funders
  • Collaborating with the Program Manager to collect, record, and share relevant data on post-Training Program completion and employment outcomes.

Qualifications

Qualifications

  • Bachelor’s degree with at least two (2) years of relevant work experience related to educational case management, preferably in higher education administration or in the professional learning and development arena.
  • Excellent communication and facilitation skills.
  • Experience with student, funder, staff, and employer engagement.
  • Ability to think strategically, problem-solve, advocate for students, and support organizational goals.
  • Ability to establish community networks and deal effectively with community groups.
  • Must have a passion for helping adults advance in their career.
  • Ability to refer participants to services that will assist with overcoming barriers to completing the program
  • Schedule flexibility: able to work at CUNY on the Concourse, Bronx, in-person 2-3 days a week and work remotely the remainder of the schedule. Occasionally support evening and weekend program events.

Preferred Qualifications

  • Bachelor’s Degree in a related field with at least three (3) years’ experience as an ECM
  • Knowledge and experience of the CUNY system and/or NYC government agencies.
  • Experience in continuing education/workforce development.
  • Bilingual – Spanish speaker

 

Position is grant funded until 2024 with option of renewal.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
School of Continuing and Professional St
Status
Full Time
Annual Salary Range
$57,000.00 - $60,000.00
Closing Date
Aug 10, 2022 (Or Until Filled)
Bargaining Unit
No

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