Job Title: Program Assistant
PVN ID: LA-2311-005950
Category: Clerical/Office Services
Location: LAGUARDIA C. C.

Job Description

General Description

Our Workforce Initiatives offers various training programs that prepare New Yorkers to begin and advance their careers in the electrical, plumbing, HVAC and/or related fields through certificate education and training programs. Based in LaGuardia Community College’s Workforce Development Department, our programs follow a nationally recognized curriculum from the National Center of Education and Research (NCCER).

Reporting to the Director of Veterans & Workforce Initiatives, and coordinating closely with the Program Coordinator, the Workforce Initiatives Program Assistant supports all day-to-day aspects of the Electrical 1, Plumbing 1, HVAC 1 and other related training programs. Duties include data entry, intake and recruitment support, student and program records maintenance support, student communications, and other tasks, as needed.

Key Responsibilities:

  • Support programs through various types of administrative duties
  • Assist with applicant information sessions and interviews by scheduling applicants via phone and email, preparing any necessary paperwork, and reserving any classroom needs.
  • Support recruitment and assessment efforts by putting together fliers, making reminder calls, and coordinating between different steps of the process.
  • Maintain any required student records and data collection tools.
  • Prepare and process any student mailings of certificates or credentials.
  • Enter student and program data into spreadsheets and online systems as required for reporting to funders
  • Prepare class materials, including printing and copying of materials.
  • Answer phones and emails; respond to applicant’s and student’s questions.

Other Duties

  • Perform other duties as needed.

Qualifications

Required Qualifications/Skills:

  • High School Diploma or High School Equivalent
  • At least 6 months’ work experience in an office or customer service role
  • Proficient in Microsoft Office (i.e. Word, Excel)
  • Excellent customer service and communication skills
  • Excellent written and verbal communication skills, organizational skills and the ability to multi-task required
  • Ability to interact effectively with students and staff

Preferred Qualifications/Skills:

  • Experience working at an educational institution

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Workforce Development
Status
Part Time
Pay Range
$24.73-$24.73
Hour(s) a week
0.00-20.00
Closing Date
May 22, 2024 (Or Until Filled)
Bargaining Unit
Yes

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