Job Title: Educational Case Manager
PVN ID: LA-2109-004245
Category: Instruction and Social Service
Location: LAGUARDIA C. C.

Job Description

General Description

LaGuardia Community College (LAGCC) is seeking an Educational Case Manager for the Medical Billing Training Program funded by the NYC Department of Small Business Services (SBS) to prepare individuals for careers in the high demand field of Healthcare Finance.  The Medical Billing program is a collaborative endeavor between LAGCC and top healthcare providers in NYC.

The Educational Case Manager assists trainees to successfully complete training and transition to employment and provides liaison to social services. 

Essential Functions

Case Management

  • Track student completion, attendance, and performance in training program
  • Identify students with academic, attendance, behavioral, and/or personal issues affecting performance
  • Provide crisis intervention, support and referrals to social services for students with obstacles to their success in the program
  • Act as an advocate for students referred for social services, which may include scheduling appointments, troubleshooting problems, and following up regarding outcomes with various agencies
  • Serve as a liaison between the student and College services and the student and outside agencies 

 Career Coaching

  • Work with students individually and collectively on employment readiness skills, such as time management, stress reduction, and professionalism
  • Conduct teamwork exercises and activities to improve group cohesion
  • Work with students to create a comprehensive career path
  • Provide critical feedback to students from employer partners and help match students to specific roles in the organization

Program Management

  • Lead monthly meetings with faculty, administration, and job developers to discuss any student issues
  • Lead in the screening of applicants recruited for the program
  • Coordinate formulating plans regarding students’ job search preparation

Reporting

  • Complete all funder required paperwork and reporting
  • Work collaboratively to ensure milestones are met
  • Collect and manage student data

Other Duties

  • Other duties as necessary

Qualifications

  • Bachelors Degree required, Masters Degree preferred
  • Three (3) years of experience in the social work, and/or counseling
  • Excellent oral and written communication skills
  • Excellent interpersonal and organizational skills
  • Must be proficient in a number of software programs including the Microsoft Office suite
  • Familiarity with NYC Social Services a plus

 

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Career and Professional Programs
Status
Full Time
Annual Salary Range
$60,860.00
Closing Date
Nov 14, 2021 (Or Until Filled)
Bargaining Unit
No

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