Job Title: SBDC Intern Advisor
PVN ID: LA-2007-003660
Category: Managerial and Professional
Location: LAGUARDIA C. C.

Job Description

General Description

The Intern Advisor will work closely with the business advisors that assist economically injured small businesses as a result of COVID-19 at Small Business Development Center at the LaGuardia Community College campus Queens College Outreach.  The candidate must be willing to be a team player by assisting the business advisors and also interacting and working with the administrative staff and the clients.  The SBDC serves small businesses, non-profits and faith based entities throughout the region. This position will focus exclusively on assisting clients with Covid-19 related disaster and recovery advising. Ability to work remotely throughout the term of employment is a requirement. Telecommuting will be possible. 

This position commences as soon as possible and will end no later than (September 30, 2021).

Duties and Responsibilities:

  • Overall aid to the business owner seeking to start, restart, grow or expand a small business during the current Covid-19 crisis disaster and recovery;
  • Be able to assist the business advisors provide solid, customer-centric, timely and comprehensive assistance to clients in diverse business types via Zoom, Skype, Teams or other virtual meeting platforms, on the phone or, as permitted, in person;
  • Conduct thorough analysis of the affected businesses, including, but not limited to, financial, marketing, operations, staffing, liability and overall business functions; make recommendations to business owners on disaster abatement and recovery efforts;
  • Provide assistance business advisors with business owners with a thorough review of business financials, including analysis of prior profit and loss, cash flow, debt ratios, profit/loss margins, credit score, debt consolidation and relief and business/industry specific financial issues to assist owners in creating viable financial recovery financial plan and projections;
  • Work with business owners to review current marketing, advertising, outreach and social media plans and strategy and craft a disaster management and recovery marketing strategy and plan that encompasses a cost effective and comprehensive disaster recovery marketing blueprint;
  • Assist with training virtually or in person on a wide variety of business related topics in formal training session settings and informal settings
  • Input data into proprietary data system accurately and in a timely manner, to include effort, narratives and financials

Other Duties

Other duties as assigned.

Qualifications

  • College Student working towards a Bachelor’s degree in business related discipline, human resources, accounting, marketing, graphic arts.
  • Strong and proven computer skills, including Word, Excel, PowerPoint; QuickBooks is a plus;
  • Self-motivated and directed, with experience determining priorities, strategies and processes in partnership with others;
  • Creative, inventive, flexible, adaptable, caring and resilient individual dedicated to clients and the creation, preservation and growth of local small businesses during a challenging economic time;
  • Ability to effectively communicate over the phone, in person, on online platforms (Zoom, Skype, Teams, etc.) is required;
  • Energy and commitment to conducting follow up with clients regarding their need for assistance with business recoveries;
  • Demonstrated excellence in written and verbal communications, customer service, overall business acumen, quantitative and qualitative evaluation and client outreach required;
  • Positive, “can-do” attitude and ability to work effectively with a wide variety of businesses and owners during a time of stress and great difficulty;
  • Ability to adapt quickly to rapidly changing economic and client situations, pivot emphasis and time as required by disaster recovery or client needs; flexible, adaptable person eager to be involved in depth with economic recovery efforts within New York State, experience working remotely with clients or teams a strong plus;
  • Relevant business process improvement exposure or experience
  • Strong and proven interest in being part of a center, host institution and statewide effort to assist businesses and business owners come out of an economic crisis;
  • Maturity to understand and empathize with business owners during a difficult time even while providing those same owners with direct and at times challenging questions, feedback and commentary on the state of their business plans, operations and recovery efforts;
  • Verbal and written fluency in a language other than English a definite plus.

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Small Business Development Center
Status
Part Time
Pay Range
$23.68
Hour(s) a week
19.00
Closing Date
Aug 26, 2020 (Or Until Filled)
Bargaining Unit
No

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