Careers Job Description
General Description
The Intern Advisor will work closely with the business advisors that assist economically injured small businesses as a result of COVID-19 at Small Business Development Center at the LaGuardia Community College campus Queens College Outreach. The candidate must be willing to be a team player by assisting the business advisors and also interacting and working with the administrative staff and the clients. The SBDC serves small businesses, non-profits and faith based entities throughout the region. This position will focus exclusively on assisting clients with Covid-19 related disaster and recovery advising. Ability to work remotely throughout the term of employment is a requirement. Telecommuting will be possible.
This position commences as soon as possible and will end no later than (September 30, 2021).
Duties and Responsibilities:
- Overall aid to the business owner seeking to start, restart, grow or expand a small business during the current Covid-19 crisis disaster and recovery;
- Be able to assist the business advisors provide solid, customer-centric, timely and comprehensive assistance to clients in diverse business types via Zoom, Skype, Teams or other virtual meeting platforms, on the phone or, as permitted, in person;
- Conduct thorough analysis of the affected businesses, including, but not limited to, financial, marketing, operations, staffing, liability and overall business functions; make recommendations to business owners on disaster abatement and recovery efforts;
- Provide assistance business advisors with business owners with a thorough review of business financials, including analysis of prior profit and loss, cash flow, debt ratios, profit/loss margins, credit score, debt consolidation and relief and business/industry specific financial issues to assist owners in creating viable financial recovery financial plan and projections;
- Work with business owners to review current marketing, advertising, outreach and social media plans and strategy and craft a disaster management and recovery marketing strategy and plan that encompasses a cost effective and comprehensive disaster recovery marketing blueprint;
- Assist with training virtually or in person on a wide variety of business related topics in formal training session settings and informal settings
- Input data into proprietary data system accurately and in a timely manner, to include effort, narratives and financials
Other Duties
Other duties as assigned.
Qualifications
- College Student working towards a Bachelor’s degree in business related discipline, human resources, accounting, marketing, graphic arts.
- Strong and proven computer skills, including Word, Excel, PowerPoint; QuickBooks is a plus;
- Self-motivated and directed, with experience determining priorities, strategies and processes in partnership with others;
- Creative, inventive, flexible, adaptable, caring and resilient individual dedicated to clients and the creation, preservation and growth of local small businesses during a challenging economic time;
- Ability to effectively communicate over the phone, in person, on online platforms (Zoom, Skype, Teams, etc.) is required;
- Energy and commitment to conducting follow up with clients regarding their need for assistance with business recoveries;
- Demonstrated excellence in written and verbal communications, customer service, overall business acumen, quantitative and qualitative evaluation and client outreach required;
- Positive, “can-do” attitude and ability to work effectively with a wide variety of businesses and owners during a time of stress and great difficulty;
- Ability to adapt quickly to rapidly changing economic and client situations, pivot emphasis and time as required by disaster recovery or client needs; flexible, adaptable person eager to be involved in depth with economic recovery efforts within New York State, experience working remotely with clients or teams a strong plus;
- Relevant business process improvement exposure or experience
- Strong and proven interest in being part of a center, host institution and statewide effort to assist businesses and business owners come out of an economic crisis;
- Maturity to understand and empathize with business owners during a difficult time even while providing those same owners with direct and at times challenging questions, feedback and commentary on the state of their business plans, operations and recovery efforts;
- Verbal and written fluency in a language other than English a definite plus.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
Small Business Development Center
Part Time
$23.68
19.00
Aug 26, 2020 (Or Until Filled)