Job Title: Instructional Associate
PVN ID: LA-1912-003425
Category: Managerial and Professional
Location: LAGUARDIA C. C.

Job Description

General Description

LaGuardia Community College (LAGCC) is seeking an Instructional Associate for the Medical Billing Training Program funded by the NYC Department of Small Business Services (SBS) to prepare individuals for careers in the high demand field of Healthcare Finance. The Medical Billing program is a collaborative endeavor between LAGCC and top healthcare providers in NYC. The Instructional Associate provides technical and logistical support to the students, instructors and administration of the Medical Billing Specialist Program at LaGuardia.


• Conduct individual and group pre-admissions and advising sessions as part of the recruitment process.
• Track, analyze and manage large amounts of information and data to support the program.
• Manages program related correspondence.
• Prepare, distribute, and track course and faculty development materials and assignments
• Execute all assessment logistics (i.e. materials, timing, space, etc.) to allow for seamless classroom course flow.
• Provides instructor support.
• Tutor students in Excel
• Provides technical support for students in need of remediation


Other Duties

• Performs other duties as part of a collaborative team


• College Degree
• 3 years related administrative or business experience
• Excellent organizational skills
• Excellent time management skills
• Demonstrated interest in educational programming
• Strong interpersonal skills and customer service
• Ability to multi-task and complete work in required timelines
• Takes initiative to seek alternative approaches and solutions
• Advanced Excel Skills
• Flexible schedule and evening hours required.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Career & Professional Programs
Full Time
Annual Salary Range
Closing Date
Feb 16, 2020 (Or Until Filled)
Bargaining Unit