Job Title: Educational Case Manager
PVN ID: LA-1902-002959
Category: Instruction and Social Service
Location: LAGUARDIA C. C.

Job Description

General Description

LaGuardia Community College’s Division of Adult and Continuing Education is seeking a full-time Educational Case Manager to play an important role in the college’s US Department of Labor funded technology training program, LaGuardia TechHIRE Open Code. The program provides training for young adults to prepare them to enter into employment as web developers, software developers, and computer network support specialists.  Training is provided by LaGuardia and by our partner organizations, General Assembly, Software Guild and Udacity.  Students receive career development support and connections to tech industry events and employment opportunities throughout the program. 

Reporting to the LaGuardia TechHIRE Open Code Program Manager, this role will be responsible for providing tech focused career counseling and job readiness, for providing access to support services for students, and for participating in intake and applicant screening activities. 

Key Responsibilities

Responsibilities include, but are not limited to the following:

  • Participate in the recruitment and assessment of program applicants via information sessions and in-person interviews. 
  • Communicate information to applicants regarding the evaluation process.
  • Develop and deliver a series of classes designed to facilitate student self-assessment, career and industry exploration in the tech field, decision-making and goal setting, and strategies for the job search.
  • Provide support to students to aid retention in the program via in-person, phone, email and slack communications 
  • Provide workshops in resume writing, interview preparation, job retention assistance and other job readiness skills 
  • Administer and interpret career and vocational assessment instruments
  • Work collaboratively with other departments and partners to ensure goals are met
  • Collect and manage student data

Other Duties

  • Other duties as assigned

Qualifications

  • Bachelors Degree required, Master’s Degree preferred
  • Three (3) years’ experience in working with young adults in a training or education program
  • Two (2) years’ experience in workforce development and/or case management
  • Experience in the technology sector a plus
  • Excellent oral and written communication skills
  • Excellent interpersonal and organizational skills
  • Good technology skills, with a high level of proficiency in Microsoft Office including MSWord and MSExcel
  • Demonstrated interest in working with diverse communities and supporting the success of underserved populations
  • Flexible and able to work some evening hours
  • Fluency in English required, Spanish a plus

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
TechHIRE Open Code Program
Status
Full Time
Annual Salary Range
$58,500.00
Closing Date
May 23, 2019 (Or Until Filled)
Bargaining Unit
No

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