Job Title: Educational Case Manager
PVN ID: LA-1812-002863
Category: Instruction and Social Service
Location: LAGUARDIA C. C.

Job Description

General Description

LaGuardia Community College’s Center for Immigrant Education and Training (CIET) seeks an Educational Case Manager (ECM).  Housed in LaGuardia’s Division of Adult & Continuing Education, CIET provides no-cost educational and training programs designed to assist low-income immigrant English language learners to advance on their educational and career pathways and to achieve their civic and parent engagement goals. 

The primary responsibilities of this position include:

  • Advising and motivating immigrant clients in developing and persisting in their educational and career pathways, both through in-class workshops and one-on-one follow-up sessions.
  • Designing and leading workshops on such topics as goal setting, US-style resume development and interviewing skills, managing test anxiety and stress, navigating systems, and self-care.
  • Coordinating outreach, recruitment, and pre-assessment sessions for new and wait-listed applicants.
  • Tracking student progress, attendance and satisfaction, while completing all data entry tasks as required by funders and the university, and observing established confidentiality measures.
  • Collaborating with ESOL instructors and staff members to monitor and document student and alumnae progress and outcomes, both during courses and after student exit.
  • Identifying and establishing joint referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet client needs.
  • Providing crisis intervention, support, and referrals to social services for students.
  • Attending all NYSED Regional Adult Education Network (RAEN) and other professional development trainings, as required.
  • Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
  • Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.

Other Duties

  • Other duties as assigned

Qualifications

Required Qualifications:

  • Bachelor’s degree in social work, counseling or a related field; Master’s degree preferred.
  • Relevant experience in counseling and/or leading workshops for English language learners.
  • Strong awareness of the barriers facing immigrants integrating into the US workforce and academic environment, and familiarity with strengths-based, culturally competent approaches.
  • Some weekday evening hours required (approximately 5-8 pm) to serve evening students.
  • Bilingual skills a plus.
  • Ability to maintain confidentiality of student records, as appropriate;
  • Ability to respond calmly to emergencies and to fashion solutions to student, administrative, or technical problems; ability to seek assistance when needed;
  • Ability to establish community networks and deal effectively with community groups;
  • Ability to write clearly and produce/edit accurate, well-organized, and understandable reports;
  • Ability to communicate effectively; ability to listen and respond to the concerns/ideas of others;
  • Ability to work on a team, as well as work independently.

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Center for Immigrant Education and Train
Status
Full Time
Annual Salary Range
$46,000.00 - $49,000.00
Closing Date
Feb 19, 2019 (Or Until Filled)
Bargaining Unit
No

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