Careers Job Description
General Description
The Tech Support Program Department is looking for an intern that will gain hands-on experience in an exciting, fast-paced environment. You will be directly involved with assisting the Coordinator of Tech Support Programs with one-on-one technical assistance, curriculum development and content creation. This may include designing, developing, and recommending training curricula and workshops based on adult learning principles and one-on-one coaching with students. There is also an emphasis on online learning for this position.
ABOUT THE INSTITUTE:
As a champion of institutional, structural, and personal transformation, the John Jay College Institute for Justice and Opportunity (The Institute) opens doors and eliminates barriers to success for people who have been involved in the criminal legal system. The Institute is one of twelve research entities that collectively comprise the Research Consortium of the John Jay College of Criminal Justice. The Institute has a diverse portfolio of projects that focus on identifying what it takes for people to live successfully in the community after justice involvement and on increasing the effectiveness of the professionals and systems working with them. Recognizing the transformational power of education, the Institute focuses much of its work on increasing access to higher education for people with criminal histories. The Institute’s comprehensive and strategic approach includes direct service, research, and technical assistance. To learn more please visit our website: https://justiceandopportunity.org/
Other Duties
If you’re a student pursuing a career in IT Training Development, Computer Science, Instructional Design, or related, you may be a fit for an internship in our Tech Support Program department. In this role, the duties and responsibilities include:
- Facilitate Tech Coordinator with virtual trainings/workshops
- Create and maintain sign in sheets and attendance of students
- Enter needed data in salesforce
- Contact students and administer digital literacy assessments
- Provide one-on-one coaching to students both in person and virtual
- Collaborate with Institute staff members on students’ progress
- All other duties as assigned by the Coordinator of Tech Support Programs
Qualifications
The qualifications for the internship include:
- A high school diploma or equivalent
- In pursuit of a certificate or degree in Information Technology, Computer Science or related IT field
- One year of customer service experience
Please send a resume or letter of interest.
At the Institute, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Institute believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Institute for Justice and Opportunity
Part Time
$15.00-$20.00
10.00-15.00
Apr 04, 2022 (Or Until Filled)