Careers at RFCUNYJob Openings

Under the supervision of the Assistant Director, the Career Coach will be responsible for ensuring that projected training completion rates are met, by fulfilling the following duties: 

• Work closely with WDC, Workforce1, and employer partners to recruit and assess candidates for program eligibility;
• Serve as the primary point of contact for all interested program applicants;
• Ensure that students receive appropriate employment-related services form the Workforce1 system and employers;
• Work closely with WDC to develop training plans and processes, including but not limited to, recruitment plans and strategies to connect students to employment services; coordinate with WDC and Workforce1 Career Center to schedule job readiness events for students;
• Liaise with employer partners identified by WDC, including coordinating class and site visits, as necessary;
• Provide general case management to students in order to help them overcome barriers to success in training and employment;
• Connect students to resources in the community that will help them to be successful in training and employment, including connecting them to the case manager at Workforce1, when appropriate;
• Support the Project Coordinator to work closely with employer partners to assist with, coordinate and ensure the timely completion of all paperwork related to their on-the-job training, before the end of the training portion of the program, including HR paperwork, and any other requirements;
• Assist students and employers in scheduling on-the-job training hours;
• Support the students during their training through individual and/or group sessions where students can reflect on their experience;
• Track attendance and performance throughout the training and work with students to troubleshoot any problems that arise;
• Troubleshoot any conflicts that arise between students and employer partners during on-the-job training;
• Support students in building resumes and interviewing with employer partners
• Facilitate and coordinate students sitting for the New York City Food Handlers License certification exams
• Communicate professionally via telephone, email, and in-person with applicants and partners;
• Manage and report compliance data including student attendance reports, student attrition rates, completion data, and pass rates;
• Ensure that all students have updated, occupation aligned resumes;
• Collect pay stubs for training programs during the first 8 weeks of the program;
• Compile and submit program attendance sheets
• Complete related tasks as requested by the Assistant Director and/or WDC

OTHER DUTIES:

• Meet regularly with training instructors and social worker/case manager to ensure that any participant issues that may impact training completion are discovered and addressed in a timely manner.
• Assess participant needs related to job readiness and job placement assistance so that appropriate connections can be established with on or off campus resources and/or Workforce1..
• Collaborate ongoing service coordination; collaborate with WDC to share relevant data on all aspects for the program including recruitment and selection, training and post training.

 EQUIREMENTS:

Monday through Friday, 9:00am-5:00pm, some flexibility needed to match student schedules. Must be able to travel to multiple sites some days, as necessary.