Job Title: Program Data Entry and Intake Specialist
PVN ID: HO-1509-000753
Category: Managerial and Professional
Location: HOSTOS C. C.

Job Description

General Description

Hostos Work Incentives Planning and Assistance (WIPA) offers benefits, analysis, ongoing case management, referrals for job training and other services. There is no cost for this service. Certified bilingual benefits counselors help Bronx and Manhattan residents receiving Social Security Disability  Insurance (SSDI) or Supplemental Security Income  (SSI) learn how to  use Social Security special rules and work incentives so as to allow applicants to maintain their insurance and some or all of their cash benefits.

The Program Data Entry and Intake Specialist will use designated secure laptop and office software package provided by the program sponsor (SSA) to process all clients’ requests for WIPA services referred by the program national Call Center.

The Program Data Entry and Intake Specialist will:

Exercise limited independent judgment

Respond to customer telephone inquiries about the program

Conduct initial intake

Screen callers to determine eligibility to receive WIPA services

Identifies customers with special needs, responds or refers them to the appropriate staff based on established program guidelines

Pprepare all necessary forms to initiate the process of providing individualized WIPA services to all beneficiaries registering in the program

Other Duties

Provides clerical and administrative support to WIPA program staff and follows established office procedures

Makez initial determination of the priority of services to be deliver to the beneficiary according to the established WIPA guidelines

Prepares and processes paper or electronic documents, maintains files, fills out forms, reviews forms completeness, and enterz data in the ETO system.

Prepares mailings, sorts and distributes mail, Assists with planning and implementing events, conferences and program outreach activities

Maintain confidentiality of all work related information in accordance with applicable federal and state privacy laws.

Collect and enter WIPA beneficiary’s data in the program national management system, Effort-to-Outcomes (ETO)

Qualifications

Minimum: Associate degree in Human Services or related fields

This position requires background check verification conducted by The Social Security Administration (SSA) Home Land Security, and complete a Community Work Incentives Coordinator Training

Computer proficiency in Microsoft Word Excel and Data entry 

Spanish bilingual highly desirable

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Continuing Education and Workforce Devel
Status
Part Time
Pay Range
$20.00-$30.00
Hour(s) a week
20.00-30.00
Closing Date
Nov 23, 2015 (Or Until Filled)
Bargaining Unit
No

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