Careers Job Description
General Description
The National Center for Child Welfare Excellence, Silberman School of Social Work at Hunter College through an exciting new partnership with New York City Administration for Children Services (ACS) will develop, implement and evaluate transfer of learning strategies for the ACS Workforce Institute. The ACS Workforce Institute (WI) is a state-of-the-art professional development institute that strengthens skills and provides support to child welfare and juvenile justice frontline staff as they strengthen and support New York City’s families and children. Through partnership with the City University of New York (CUNY), the ACS Workforce Institute offers professional learning initiatives that move beyond the classroom to enhance skill development for new and seasoned ACS and provider agency staff. Through the Silberman School of Social Work and ACS partnership, the Coach will join a dynamic team responsible for implementing the Supporting Knowledge into Practice (SKIP) initiative.
Reporting to the Senior Implementation Manager, the Coach will work closely with CUNY and ACS leadership to support transfer of learning strategies within New York City’s child welfare system. Working collaboratively with the ACS WI Coaching team, the Coach is responsible for using the coach approach to support Supervisors in the ACS Division of Child Protection (DCP) to integrate coaching into supervisory practices, with a specific focus on developing and implementing strategies to support the transfer of learning for ACS WI learning programs.
The Coach will join a team of CUNY colleagues and work on site at the ACS Division of Child Protection.
Other Duties
Responsibilities of this position include:
- Support efforts to promote and establish buy-in for the vision and planning related to building a learning culture and implementing the coach approach.
- Work collaboratively with ACS WI coaching team to support Supervisors to incorporate the coach approach into supervision and implement strategies to support staff to practice newly learned skills on the job.
- Provide individual and group coaching, support, and feedback to program staff to support the incorporation of coaching into supervisory practices within DCP.
- Provide onsite technical assistance to aid in implementation and ensure that best practice is being utilized consistently throughout departments.
- Support the design, pilot, and implementation of coaching opportunities for Supervisors to support transfer of learning efforts for identified learning programs.
- Create a method of developing accountability to ensure that supervisory coaching is effectively delivered.
- Support the transfer of learning to enhance effectiveness of DCP attended learning programs though individual and group coaching sessions, coaching collaboratives, practice labs, and skill refreshers.
- Meet weekly with ACS and CUNY leadership to develop service strategies and participate in peer coaching sessions.
- Participate in coaching sessions with colleagues to enhance own professional development.
- Public speaking, as needed, regarding the initiatives described above
Qualifications
- Master’s Degree in Social Work, Counseling, Psychology, or related field
- Preference for candidates who have experience using coaching and skills such as motivational interviewing and assessment of risk and safety
- Sensitivity and experience working with diverse cultural and linguistic populations
- A minimum of 2 years of public and/or private agency experience working within a child welfare or juvenile justice system
- A minimum of 2 years of supervisory experience in a social service setting
- Ability to travel between program locations
Preferred Skills:
The preferred candidate should possess the following: ability to conceptualize, process, develop and implement projects in a timely manner; strong working knowledge of supervision and coaching on all levels; ability to speak to large groups and experience with facilitation; working knowledge of organizational development and change management theories and strategies; ability to positively engage with partners in various levels of hierarchy; ability to work as part of a team, as well as independently to achieve necessary results; capability to prioritize tasks and manage multiple projects at one time; excellent oral and written communication skills; strong organizational skills and attention to detail; and commitment to a collegial workplace is required.
Hours: 35 hours/week (daily schedule 9am-5pm, with occasional evening hours required).
Applicants are asked to submit a cover letter that details how your qualifications match this position description along with a resume and contact information for three references.
*This position is funded by a city grant program which mandates that all employees are vaccinated against COVID-19*
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Silberman School of Social Work
Full Time
$80,000.00 - $80,000.00
Jan 10, 2024 (Or Until Filled)