Careers at RFCUNYJob Openings

The National Center for Child Welfare Excellence, Silberman School of Social Work at Hunter College through a partnership with the New York City Administration for Children Services (ACS) supports continuous quality improvements efforts and implements, evaluates, and continuously improves transfer of learning strategies for the Office of Training and Workforce Development. The Office of Training and Workforce Development provides foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors through the ACS James Satterwhite Academy and Workforce Institute. Through the use of simulation, coaching and other best practices in adult learning, staff develop strengths-based skills to protect and support the children, youth and families of New York City. The ACS James Satterwhite Academy (JSA) focuses on establishing the foundations of fundamental practice for newly hired staff and supervisors. The ACS Workforce Institute (WI) provides ongoing professional skills development for staff and supervisors at ACS and its many partner agencies across the child welfare and juvenile justice sectors. https://www.nycacstraining.org

Through the Silberman School of Social Work and ACS JSA partnership, the Practice Instructor will join a dynamic team responsible for supporting the transfer of learning for new CPS as they participate in an intensive classroom and on the job learning experience during their first 41 days on the job. Practice Instructors develop and facilitate practice opportunities for onboarding CPS to demonstrate skills learned both in the classroom and through observation during their on-the-job learning (OJL) period.  This includes skill and knowledge assessments of learners throughout the onboarding training experience.  

Reporting to the Practice Instructor Supervisor, the Practice Instructor will work closely with ACS staff, CUNY partners and consultants to implement and coordinate all activities of the Practice Instructor function, including support of new Child Protective Specialists as they navigate the practice core training and on-the-job learning experience. The position will work with a team of training supervisors at the James Satterwhite Academy (JSA), and also work closely with the Staff Development Coordinators within the Division of Child Protection to assure the classroom learning experience is reinforced by the on-the-job experience.

This position will play a key role in the coordination of the on-boarding experience, including classroom time and on-the-job learning. The position will be responsible to assure that all trainees are appropriately prepared to take on the challenging work of becoming a Child Protective Specialist.  This position will serve as a key liaison within the Supporting Knowledge into Practice team to integrate all of the aspects of the on-boarding process.