Careers Job Description
General Description
This position provides critical economic disaster business advice and counsel to clients of the Small Business Development Center at the Baruch College campus, and works as part of a team that serves small businesses, non-profits and faith based entities throughout the region. This position will focus exclusively on assisting clients with business, technology and E-marketing for Covid-19 related disaster and recovery. This position reports to the regional SBDC director and may involve advising out of immediate geographic area.
Other Duties
Overall aid to the business owner seeking to start, restart, grow or expand a small business during the current Covid-19 crisis disaster and recovery
Be able to provide solid, customer-centric, timely and comprehensive technology assistance to clients in diverse business types via Zoom, Skype, Teams or other virtual meeting platforms, on the phone or, as permitted, in person
Provide direct, one on one business advice and counseling to small business owners, non-profits and faith based entities impacted by the Covid-19 pandemic, including creation of e commerce strategy , digitization of company assets, technology infrastructure, project management tools and other technology counseling as needed.
Conduct thorough analysis of the affected businesses, including, but not limited to, financial, marketing, operations, staffing, liability and overall business functions; make recommendations to business owners on disaster abatement and recovery efforts
Work with business owners to review current marketing, e-marketing advertising, outreach and social media plans and strategy and craft a disaster management and recovery marketing strategy and plan that encompasses a cost effective and comprehensive disaster recovery marketing blueprint
Review business operations to include supply chain, purchasing and procurement, stock rotation, pricing, inventory control and management, parts suppliers, stocked item selection and price, and new sales avenues
Ability to speak to groups in a scripted or extemporaneous setting
Ability to input data into proprietary data system accurately and in a timely manner, to include effort, narratives and financials
Other duties as assigned
Qualifications
A graduate degree (Ms, MBA) in business, technology or a related field preferred, however, prior business ownership or technology experience may be substituted for the degree.
Experience designing, developing and delivering stand up training in a virtual and/or in-person environment a plus
Strong and proven technology skills, including Word, Excel, PowerPoint; QuickBooks is a plus
Self-motivated and directed, with experience determining priorities, strategies and processes in partnership with others
Creative, inventive, flexible, adaptable, caring and resilient individual dedicated to clients and the creation, preservation and growth of local small businesses during a challenging economic time
Ability to effectively communicate over the phone, in person, on online platforms (Zoom, Skype, Teams, etc.) is required
Energy and commitment to conducting “cold calls” to business owners and managers to promote the services of the SBDC to assist in business recoveries
Demonstrated excellence in written and verbal communications, customer service, client follow up, overall business acumen, quantitative and qualitative evaluation and client outreach required
Positive, “can-do” attitude and ability to work effectively with a wide variety of businesses and owners during a time of stress and great difficulty
Relevant business process improvement exposure or experience, including leading others in a thorough and fact-driven analysis of overall business operations is a strong plus
Strong and proven interest in being part of a center, host institution and statewide effort to assist businesses and business owners come out of an economic crisis
Verbal and written fluency in a language other than English a definite plus
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
Baruch Small Business Development Center
Full Time
Depends on Qualifications
Nov 09, 2021 (Or Until Filled)