Job Title: Educational Case Manager
PVN ID: LE-2206-004867
Category: Instruction and Social Service
Location: LEHMAN COLLEGE

Job Description

General Description

The Lehman College Adult Learning Center (ALC) is a teacher-led direct-service project of the Institute for Literacy Studies (ILS). Our shared mission—advancing urban education—has deep significance for the schools, colleges, and community-based settings in our home borough of the Bronx. Four interrelated core values inspire and infuse our work: commitments to human capacity, social justice, the power of democratic communities, and transformative work for all persons. 

We provide thoughtful, innovative instruction, individualized counseling, and a nurturing environment for learners aged 16 and older. Students enter our program with the hope that the ALC’s key programs comprising free classes for Adult Basic Education (ABE), High School Equivalency (HSE), and English for Speakers of Other Languages (ESOL), including career and college readiness, can provide them with a meaningful pathway toward qualitatively better lives and economic self-sufficiency. Our classes embed adult learning in real-life contexts to ensure that everyone who enters our door has the skills to get a foothold and compete in the modern workplace.

GENERAL DESCRIPTION OF DUTIES:

Reporting to the Director of the ALC, the Case Manager will perform the following duties:

  • Act as a confidential case manager for adult student issues, including assessing academic and personal needs and assisting students who may be in crisis or off-track with ALC program requirements.
  • Keep an updated case management log accessible to the Director.
  • Refer students to support services, academic and career advising, CUNY, and external resources to assist with issues, including legal services, academics, crisis support, wellness, and emotional support.
  • Develop relationships and collaborates with local agencies and community organizations to provide students with additional avenues to access resources and programs.
  • Create and share information and resources with ALC students, staff and faculty, and the Lehman community by hosting workshops and events.
  • Arranges and assists with special events, ceremonies, and conferences;

Attributes of Lehman’s Adult Learning Center staff members are:

  • Experienced advising immigrant and underrepresented students with a strong understanding of student support and academic services in education.
  • Informed about trends and issues facing immigrant, low-income and first-generation college, underrepresented, and disadvantaged students in education.
  • Experienced in analyzing problems and identifying solutions as a team.
  • Demonstrated ability to work effectively with diverse constituencies, including urban students, faculty, and administrators.

Other Duties

  • Performs the duties of other positions when necessary.



Qualifications

QUALIFICATIONS

  • Bachelor’s Degree with relevant experience, Master’s Degree preferred.
  • Proficient in the use of major software programs for supporting office operations: including word processing, spreadsheets, presentations, publications, mailings, web and internet, email, and document retention and imaging.
  • Strong interest in adult literacy education or the non-profit sector. 
  • Commitment to and experience with working in a collaborative work environment.
  • Fluent in English and another language, Spanish, Arabic, Bengali, or French.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
School of Education - ILS/ALC
Status
Full Time
Annual Salary Range
$50,000.00 - $50,000.00
Closing Date
Sep 12, 2022 (Or Until Filled)
Bargaining Unit
No

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