Job Title: Program Manager/ Community Work Incentive Coordinator (CWIC)
PVN ID: HO-2305-005595
Category: Instruction and Social Service
Location: HOSTOS C. C.

Job Description

General Description

Division Overview
The Division of Continuing Education & Workforce Development (CEWD) at Hostos Community College offers educational, career, and personal development opportunities designed to address the needs of the Bronx and neighboring communities such as Upper Manhattan. We offer non-credit courses and certificate programs.  Work Incentives Planning and Assistance (WIPA) is a national program funded by the Social Security Administration (SSA) which provides free in-depth, individualized counseling to SSA beneficiaries with disabilities.

Position Overview
Under the supervision of the Senior Director of Operations, the Program Manager will have two roles.  The Program Manager/CWIC will manage the daily activities of the program and also serve as a Community Work Incentives Coordinator (CWIC).  The Program Manager/CWIC will manage the team and provide counseling and information on the Work Incentives Planning and Assistance (WIPA) Program to individuals with disabilities who are receiving benefits from SSA.  Currently, the program services The Bronx and Queens communities.

Other Duties

Primary Responsibilities

  • Manage the daily operations of the WIPA program
  • Supervise one CWICs, and one part-time Intake Specialist, including monitoring the teams’ progress and ensuring they are meeting the program’s outcome goals
  • Complete intakes, collect and analyze information from beneficiaries with disabilities
  • Develop beneficiary activity work plans that promote employment and utilize appropriate work incentives
  • Review data with data team and submit reports
  • Maintain a list of resources for other programs
  • Stay abreast of public benefit regulations
  • Organize annual conference and roundtable
  • Establish partnerships and conduct outreach presentations
  • Communicate effectively with beneficiaries, staff, and members of the Social Security Administration
  • Achieve SSA standard metrics and obtain program milestones
  • Participate in division-wide and program meetings
  • Other duties as assigned


Core Competencies

  • Work in a team, as well as independently
  • Strong attention to detail
  • Able to multitask in a fast-paced environment with deadlines and changing priorities
  • Time management and organizational skills
  • Use discretion and sound judgment with handling confidential materials
  • Strong interpersonal and communication skills


  • Bachelor’s degree from an accredited college (*required)
  • At least one (1) year of supervisory experience
  • Ability to meet Federal Security Clearance guidelines for employment (*required)
  • Attain CWIC certifications; first certification within three months of hire and remaining certifications within one year, (*required)
  • Prior experience as a CWIC, preferred
  • Knowledge of WIPA related services, New York State Medicaid and Medicare, preferred
  • Strong working knowledge of Microsoft Office and basic knowledge of MS Teams

This is a grant-funded position and contingent upon availability of grant funds.  Continuation of employment depends on funding renewal.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Division of Continuing Education and Wor
Full Time
Annual Salary Range
$55,000.00 - $60,000.00
Closing Date
Jul 04, 2023 (Or Until Filled)
Bargaining Unit