Careers Job Description
General Description
The Adult Basic Education Program of the Borough of Manhattan Community College Center for Continuing Education and Workforce Development is seeking a Resource Advisor/Literacy Case Manager who will be responsible for providing support service referrals and academic advisement to adult HSE, ABE, and ESOL students and participants/families located in our three Literacy Zones. The Resource Advisor/Literacy Case Manager will be based at the BMCC Adult Continuing Education site and Literacy Zone programs situated in the Lower East Side. The position also requires collection and entry of data to record student referrals, goals, and outcomes. The Resource Advisor/Literacy Case Manager reports to the Program Manager and must be available to work a flexible schedule including evenings and some occasional weekends as needed.
Working closely with BMCC staff and Literacy Zone partners, the Resource Advisor/Literacy Case Manager fosters positive relationships with Literacy Zone partners and delivers and coordinates onsite workshops on topics such as career pathways, college knowledge, and parent advocacy. They provide appropriate referrals for social services as needed, assist with intake and assessment of incoming students for the HSE/GED and ESOL programs, and monitor and support learner persistence.
As part of the City University of New York (CUNY) Borough of Manhattan Community College (BMCC), the Program serves the pressing literacy needs of the city’s academically underprepared and underserved adult learners and guides them to appropriate services, post-secondary education pathways, and enhanced employment opportunities. Although a relatively small program, BMCC amplifies its powerful effects with connections to a variety of community agencies and partners throughout lower Manhattan.
Candidates are required to submit a cover letter detailing related experience along with their resume.
Other Duties
- Coordinate Job Fairs and Family Literacy Fairs
- Develop and conduct workshops for Literacy Zone and ABE participants
- Work collaboratively with Literacy, Continuing Education, and Literacy Zone partner success to ensure participant success
- Build positive relationships with Literacy Zone partners and stakeholders
- Maintain database of participant progress and program activities
- Ensure confidentiality of participant records
- Counsel learners on career planning and college enrollment processes
- Assist with student outreach and recruitment
- Assist in new student intake, assessment, and orientation sessions, and develop recommended next step plans for participants
- Follow up with learners who have exited the program
- Participate in 14 hours of required professional development activities provided by the NYSED RAEN
- Assist Program Manager and Literacy Department as needed
- Other duties as assigned
Qualifications
- AA degree with 2 years experience in a related field
- Bachelor’s degree is preferred
- Commitment to the educational advancement of low-income individuals
- Experience in adult education, youth development, college access, college support, guidance counseling, non-profit program management, or a related area preferred
- Bilingual (Spanish) preferred
- Ability to work flexible hours as needed to facilitate and attend workshops, family literacy events, and outreach events
- Some evening hours required
- Cover letter required to accompany resume
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Continuing Education
Full Time
$45,000.00 - $48,000.00
Oct 28, 2025 (Or Until Filled)