Job Title: HSE Connect Office Assistant
PVN ID: BM-2210-005177
Category: Clerical/Office Services

Job Description

General Description

The HSE Connect initiative creates a seamless pathway to postsecondary education for New York City based, justice system involved adult learners who need their high school equivalency (HSE) diploma through a partnership between the John Jay College Institute for Justice and Opportunity (the Institute) and the Manhattan Educational Opportunity Center. This initiative seeks to serve justice system-involved adults leaving the Rikers Island Jail complex, New York State correctional facilities, and those connected to community based organizations, who lack a high school diploma or its equivalent.

The Manhattan EOC HSE Connect Office Assistant will:

Job Duties:

  • Process participant referrals; enter participant data with accuracy into data systems; coordinate the filing of paper documentation
  • Enter data into tracking systems of the Manhattan EOC, the Institute and/or NYC Opportunity; run reports as requested
  • Prepare payment requests and track payments in the RFCUNY system
  • Answer phones and engage with prospective participants
  • Participate in event planning and logistics, make rounds of reminder and follow-up phone calls, prepare and organize materials, and provide support during special events
  • Order and maintain supplies and office equipment
  • Assist HSE Connect participants in accessing supplemental education and supportive services
  • Support generating reports to the Institute and/or NYC Opportunity as requested.
  • Support social media pages including Instagram, Facebook, CCP website, etc as requested
  • General office administrative duties and other duties as assigned

This HSE Connect position is located at the Manhattan Educational Opportunity Center, at 163 West 125th Street, New York, NY. This is a grant funded position with support from the NYC Office for Economic Opportunity. Continued employment in this position is contingent upon ongoing funding. This position supports the daily administrative functions of the HSE Connect initiative including, but not limited to the duties listed below.

Other Duties


The ideal candidate will have the following core competencies and qualifications.

Core Competencies:

  • Attention to detail and organization and an ability to maintain well-organized records
  • Excellent interpersonal skills; customer-service orientated
  • Excellent communication skills (written, telephone, and in-person)
  • Advanced computer and data analysis skills. Strong knowledge of Microsoft® Office 2016 or Office 365 including Outlook calendars, Word, and Excel required
  • Preferred knowledge of student record systems/databases such as Banner and reporting systems such as Argos or similar
  • Ability to work within a team and adapt to changing situations and priorities
  • Commitment to the educational advancement of adults aspiring to college-going

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Manhattan EOC
Part Time
Pay Range
Hour(s) a week
Closing Date
Dec 24, 2022 (Or Until Filled)
Bargaining Unit