Job Title: KCC FLEX ACADEMIC SUCCESS ADVISOR JOB DESCRIPTION
PVN ID: KB-1909-003295
Category: Instruction and Social Service
Location: KINGSBOROUGH C. C.

Job Description

General Description

The Academic Success Advisor is responsible for ensuring that KCC Flex students receive persistent, proactive, and individualized advising, mentoring, academic coaching and support throughout their enrollment at KCC.  

Academic Success Advising involves a series of cumulative and overlapping processes:  proactive communication, meaningful dialogue, problem solving, strategic planning, follow-up, and continual real-time revision of a student’s plans and goals.   Specific responsibilities include:

  • Initiate and maintain proactive individualized coaching, mentoring, and encouragement to assigned students to keep them engaged in successfully advancing their education.
  • Use intentional advising practices to foster student development and to aid students in the creation of educational plans, setting goals, and identifying the next steps necessary to navigate College processes.
  • Monitor and track student progress toward completion of their goals (certificate, degree or transfer) on a real time basis.
  • Proactively anticipate and detect ways in which specific support services can be utilized to assist assigned students in successfully advancing their education;
  • identify appropriate interventions and promptly connect assigned students to relevant academic and community resources (e.g., tutors, academic advisors, financial advisors, professional counselors, social service agencies, employment resources, etc.) as necessary to assure academic persistence and success;
  • Monitor and track efficacy of coaching activities and campus and community support resources in achieving individual student success and persistence, retention, and completion rates of assigned students.
  • Some evening hours expected

Other Duties

Qualifications

QUALIFICATIONS

  • Bachelor's degree from an accredited institution and 4 years related experience (in admissions, advising or academic coaching) in higher education
  • Outstanding verbal, written and interpersonal communication skills, including the ability to interact effectively in asynchronous and synchronous online
  • Mission-centric and student service ethic: dedicated to student development and success, establishes and maintains effective relationships with students and earns their trust and respect, exceptional counseling, coaching and mentoring skills
  • Demonstrated understanding of the needs and challenges facing adult, non-traditional and stop out students from diverse backgrounds
  • Strong organization, project management, communication, and facilitation skills
  • Ability to work with cross-departmental functions in a collaborative manner to resolve student challenges
  • Facility with communication and tracking technologies (particularly CRMs, Microsoft Office Suite, Starfish ) and aptitude to learn new systems as needed
  • The ability to work evening or weekend hours to support nontraditional learner
  • At least 1 year experience working in higher education

PREFERRED QUALIFICATIONS:

  • Master’s degree in a relevant field
  • Experience working with non-traditional student and adult learners
  • Facility with learning management systems and online learning

 

 

 

 

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Office of the Vice President for Academi
Status
Full Time
Annual Salary Range
$55,000.00 - $60,000.00
Closing Date
Dec 12, 2019 (Or Until Filled)
Bargaining Unit
No

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