Careers Job Description
General Description
MISSION
Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.
GENERAL DESCRIPTION
The Institute is working with a team of City agencies to support the adoption of a new online attendance tracking system for child care programs and providers. The Institute is training approximately 8,000 programs and providers who serve children with ACS child care vouchers on the new system with a self-guided training and virtual face-to-face webinars. In addition, the Institute is providing technical assistance on how to use the new tracking system. We are looking for a full-time Project Associate to work with Institute staff and a project team to track training delivery, provide technical assistance to users of the system, and work with the Project Coordinator to facilitate the Institute’s deliverables and timeline. This position will report to the Project Coordinator.
DUTIES AND RESPONSIBILITIES
Project Support - Training
- Support implementation and tracking of virtual training in web-based attendance reporting system to early childhood programs and home-based child care providers
- Support trainers during virtual face-to-face training sessions
- Assist in the collection of data about training
- Assist in providing assistance on accessing and completing training
- Assist in production of periodic statistical reports
Project Support – Technical Assistance and Communications
- Provide direct technical assistance to childcare programs, providers, and stakeholders
- Share provider and program feedback from technical assistance to project leadership team
- Plan, draft, and schedule regular communications to child care providers, programs, and other relevant parties based on feedback from project stakeholders
Other Duties
- Participate in project planning and management meetings as required.
- Perform special projects and other duties as assigned
Other Duties
Qualifications
CORE COMPETENCIES/QUALIFICATIONS
Minimum Qualifications
- Bachelor’s degree in business administration, social work/case management, human resources, or other related field
- 3+ years data, event, and/or project management experience
- Experience with data tracking and reporting using Excel and/or other project management tools
- Strong organization and project management skills
- Excellent communication skills
- Ability to work independently and collaboratively in a fast-paced, dynamic work environment and adapt to changing situations and priorities
- Some evening and weekend availability may be required
Preferred Qualifications
- Bilingual Spanish/English
- Customer service experience, experience with customer service ticketing software (Zendesk)
- Drafting and managing communications, experience with Mailchimp or other mass communication software tools
Physical Requirements
- Due to the COVID-19 pandemic, this position currently is a remote (work-from-home) position. Laptop will be provided to support working remotely. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phone, photocopiers, filing cabinets and other presentation materials. Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY policies.
- While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting for prolonged periods of time.
How to Apply
Provide a resume and cover letter specifying your qualifications, experience, and interest relevant to this position.
EEO Info
We are committed to enhancing our diverse academic community by actively encouraging people of any race, color, religion, gender, gender identity or expressions, sexual orientation, national origin, genetic information, disability, age, or protected veteran status to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. CUNY is an EEO/AA Employer.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
Full Time
$50000.00-$54000.00
Feb 09, 2022 (Or Until Filled)