Careers at RFCUNYJob Openings

Managerial/Professional:

• Managing a complex program with multiple partners;
• Overseeing general operations of the initiative, including budget oversight, program policies & processes, data & evaluation, and program reporting;
• Serving as an official point of contact for participating community-based organizations (CBOs), working closely with them to develop and implement a program and service delivery model (including referrals) and serve as the primary point of contact with HRA, HELP and CUNY staff;
• Providing colleges and key partners with consistent and clear communication of project strategy, program model, roles and responsibilities, and program successes & program challenges;
• Develop, track, and analyze a variety of metrics;
• Ensure timely and accurate reporting to HRA and the partners per a mutually established schedule; refine processes based on data analysis and communication with program participants, program staff, and program partners;
• Working closely with the Hollis Gardens case management team, and oversee referrals and partnership development with CUNY colleges;
• Participating in leadership meetings with a variety of constituents;
• Maintaining a flexible work schedule;
• Supervise and support CUNY staff involved in Hollis Gardens and related projects;
• Work with assigned fiscal and administrative staff to ensure smooth implementation of the program;
• Scale up program, or pieces of the program, across the City;
• Supporting the university director and the entire department as needed.

Administrative/Instructional Service:

• Provides advisement support to program participants;
• Support program colleagues in handling difficult and high-needs tenants;
• Design and lead workshops and other enrichment activities;
• Utilize reporting and tracking systems to document participants' occupational training and educational progress and outcomes;
• Carries out plans for ceremonies, job fairs, of varying size and complexity;
• Assists in the development of and conducts skills and/or education-related assessments of individuals;
• Takes appropriate action when participants do not comply with program requirements;
• Facilitates education-oriented support groups and collaborates with others to develop special activities;
• Participates in technical staff training and, when qualified, may provide specialized training to other staff on appropriate topics;
• Maintains libraries of up-to-date career and postsecondary school information;
• Provides individual and group career and education coaching, both in person and using technology;
• Identifies and recommends adaptive equipment and learning tools for disabled, atypical, or otherwise challenged participants;
• Supports participants in accessing relevant educational benefits;
• Participating in regular case conference meetings with entire direct service-support staff; Interfaces with support staff from the CBO who will be in charge of developing each participants' comprehensive case management plan.