Careers Job Description
General Description
Queensborough Community College is seeking a program assistant to provide administrative support to two grant-funded programs in the Division of Pre-College, Continuing Education and Workforce Development, in the areas of Behavioral Health and Technology. The Program Assistant will perform a wide range of administrative and office support activities for the programs and/or managers to facilitate the efficient operation of the organization.
Other Duties
Main Job Tasks and Responsibilities
- General clerical duties
- Maintain electronic and hard copy filing system
- Handle requests for information and data (updating student info on various databases and creating certificates, etc. for students)
- Resolve administrative problems and inquiries (i.e. receiving and retrieving candidate documentation for student files)
- Preparing and modify documents including correspondence, reports, drafts, memos and emails (including metro-card organization and update)
- On site presence as requested by program managers/directors.
- Attend various functions of programs (i.e. orientations, information sessions)
- Be present at the request of Program Manager/Director at recruitment functions
- Interact with program students when necessary to follow up on items necessary and as requested by program manager/director.
- Be able to work some evening hours and travel to and from QCC’s downtown Flushing Center
- Work closely with students in collection of all documents needed for program enrollment, eligibility, and retention.
- Answering phones calls, responding to inquiries about program enrollment, and calling students to schedule appointments.
- Assist in TABE testing, and in coordination of classroom reservations.
Qualifications
Qualifications
- An Associate's degree; Bachelor's degree preferred.
- At least two (2) years of full-time experience working in a professional environment.
- Demonstrated experience using computerized data management systems
- Data entry and generating reports
- Strong attention to detail
- Excellent problem solving skills
- Excellent demonstrated customer service skills.
- Excellent demonstrated written and oral communication skills.
- Ability to adapt to changing situations and priorities.
- Ability to work independently and collaboratively in a fast-paced, demanding, and complex work environment.
- Intermediate MS Office (i.e. Microsoft Word, Excel, PowerPoint, Project) skills.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
Continuing Education and Workforce Devel
Full Time
Depends on Qualifications
Jan 29, 2018 (Or Until Filled)