Job Title: Community Navigator
PVN ID: HC-1708-001992
Category: Managerial and Professional
Location: HUNTER COLLEGE

Job Description

General Description

 

As part of its Criminal Justice Investment Initiative, the Manhattan District Attorney’s Office (DANY) is making investments to ensure that people receive services to support positive outcomes and prevent any future contact with law enforcement. The Community Navigator program at the Hunter College Silberman School of Social Work, located in East Harlem will develop a network of trained community navigators to help individuals locate, connect, engage, and stay involved with the services they need to meet and achieve their goals. Navigators will be mobile and serve as the bridge to guide individuals across different systems, city agencies,      and organizations. Community navigators may have an opportunity to participate in an additional educational program which will provide academic and career development opportunities in the social services field.

 

The Hunter College Silberman School of Social Work seeks eight (8) full-time Community Navigators who will be responsible for the outreach to and engagement of clients for effective and coordinated service delivery.

 

The Community Navigators initiative will serve:

  • Youth and young adults, ages 14 to 21 years old, especially those who are at risk of involvement with the justice system
  • Young adults, ages 16 to 24, already involved in the justice system
  • Victims of crime, including those from high-risk/high-need groups that are often underserved, such as immigrants, LGBTQ individuals, people with disabilities, people who are hard of hearing or Deaf, as well as victims of domestic violence, human trafficking (labor and sex), sexual assault, and hate crimes
  • Individuals returning to neighborhoods from jail/prison (including adults and young adults)
  • Individuals who have had frequent involvement with the justice system

Other Duties

Duties and Responsibilities

Reporting to the Social Work Navigator, Community Navigators will be responsible for the following: ?

  • Participate in outreach to inform community members about the Community Navigator program, recruit new clients, and identify new community resources
  • Maintain strong relationships with community leaders and providers
  • Conduct outreach to community leaders and providers to identify new clients
  •  Conduct intakes and provide ongoing follow up and case support to clients
  • Conduct strengths and needs assessments with clients of the Navigator program
  • Assist clients in connecting to education, training, employment, housing, social services, mental health and substance use services, government benefits, and legal information and services
  • Provide coaching to clients on problem solving, goal setting, and service referrals
  • Assist clients in better understanding any health, criminal justice, or domestic violence issues and its impact on self and community
  • Advocate on behalf of clients as necessary
  • Conduct home visits and accompany clients to appointments (e.g., social service appointments, legal appointments, medical appointments) throughout New York City
  • Conduct informal workshops and presentations on various topics of interest to the community
  • Represent the Community Navigator program at community meetings and events

 Administrative responsibilities:

  • Participate in internal and external meetings as needed
  • Meet at least weekly with Social Work Navigator, check in daily
  • Consult with clients, social workers, case managers, and other Community Navigators when clinical or other program concerns arise
  • Observe confidentiality, privacy, and dignity of each client
  • Maintain documentation and records as required by program guidelines

Qualifications

Experience and Qualifications

  • The ideal candidate would self-identify as having lived experience within one of the Navigator’s target populations, have ties to the East Harlem community, and have an interest in public service
  • At least three or more years of experience working in a community Relevant experience can be paid or unpaid, including internships, volunteer positions, peer advocate training programs, community leadership positions, and/or participation in community groups such as tenants’ associations
  • Undergraduate degree or High School Diploma (GED)
  • Knowledge of city agency- and community-based resources and service providers
  • Ability to successfully complete any training required for the position
  • Ability to complete required documentation including service notes and incident reports
  • Willingness to work non-traditional hours, including evenings and weekends

 Preferences

  • Knowledge of and familiarity with East Harlem and city-wide, agency, and community resources
  • Bi-lingual and able to conduct client sessions in English plus another Spanish, French, and Chinese speaking individuals are encouraged to apply
  •  Strong communication and listening skills
  • Ability to establish and maintain relationships with community members and service providers

 Work Environment

  • Work schedule includes some evenings and weekends
  • Work is performed in community and agency settings
  • Local travel is required

 Salary

Commensurate with experience and education.

 

 All Community Navigators Program staff will be employees of the Research Foundation of City University of New York.

 

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Social Work
Status
Full Time
Salary
Depends on Qualifications
Closing Date
Oct 08, 2017 (Or Until Filled)
Bargaining Unit
No

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