The time for a significant transformation of the RFCUNY Website has arrived. Much has changed since RFCUNY’s last redesign in 2005, but the focus of RFCUNY remains the same: Support the work performed by thousands of faculty and staff by providing the sponsored program services and tools users need.
RFCUNY partnered with a professional web design firm to build a website that is as supportive, helpful, and engaging as a personal conversation. Central to the design process was addressing the key concerns that users across CUNY communicated to us. A series of in-depth conversations were held with principal investigators, employees, and grants officers to learn what was important to them and what they needed in a well-designed website.
The website’s design addresses two overarching user goals shared with the design firm when interviews were conducted:
Rather than display information by department, the structure of the website has been organized by a user’s role and the topics a user would need in order to understand and/or perform a business process.
PIs have access to information organized according to the topics they need most, including:
Employees have access to information organized according to the topics they need most, including:
Documents and forms have been redesigned to be consistent with the font architecture of the site and many of the forms are now fillable on line (the information within the forms has not been changed). The Find Documents & Forms landing page lists all items intuitively, by category rather than department.
The website is a constant work in progress and changes will continue as the site evolves.
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